Senior Business Systems Analyst
Company: First Citizens Bank
Location: Raleigh
Posted on: May 8, 2024
Job Description:
Overview: This position leads analytic efforts, delivers
strategic insight, and acts as a technical expert for business
systems within the Bank. Performs at the highest level of service
complexity in support of system operations, performance, and usage.
Develops advanced solutions and specifications to resolve process
issues, which may involve elements of testing and development.
Serves as a resource to wider business units or associates and may
provide a leadership role for less experienced analysts.
Responsibilities:
- Data Analysis - Sources, compiles, and interprets data.
Performs data analysis at the most advanced level, effectively
communicating and directing analysis output. May handle special
projects or direct the analytics efforts of the work group.
- Identifying Requirements - Determines system requirements and
communicates them through the use of specifications, reports,
project plans, or other forms of documentation. Determines and
resolves complex factors that affect system processes. Ensures
compliance through monitoring and analysis.
- Reporting - Enables strategic insight into business systems
through reports to senior management. Evaluates systems based on
data analysis, user input, and extensive testing. Conveys patterns,
problems, and areas of improvement, and develops process
enhancements based on results.
- System Support - Provides expert technical support for systems
by responding to inquiries, ensuring processes run smoothly, and
working to continuously improve the end-user experience. Handles
escalated and complex support issues. Develops and implements
modifications and enhancements. Serves as an analytics resource to
wider organization or business units, offering expertise on systems
and data output. Qualifications:
Bachelor's Degree and 6 years of
experience in Systems Support, or Analytics, or Operational Support
OR High School Diploma or GED and 10 years of experience in Systems
Support, or Analytics, or Operational Support Preferred
Requirements
- Unix command line experience
- Proven ability to develop and interpret complex SQL statements
in DB2 and Netezza
- SAS programming (SAS AIX, Enterprise Guide)
- Experience using an enterprise job scheduling tool in a
distributed environment (Control-M)
- Data Warehouse knowledge
- Knowledge of Multi-dimensional database schemas
- DbVisualizer (or equivalent SQL query tool) experience
- Experience analyzing, testing, documenting, and implementing
projects of medium to large complexity
- Knowledge of System Life Cycle Development and Agile
Methodologies
- Excellent verbal and written communications skills
- Analytical and problem-solving skills
- Ability to perform tasks from multiple projects
simultaneously
- Experience with industry standard PC products (Microsoft Office
applications)
Keywords: First Citizens Bank, Cary , Senior Business Systems Analyst, Professions , Raleigh, North Carolina
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