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Senior Account Executive

Company: MedThink SciCom
Location: Cary
Posted on: September 13, 2018

Job Description:

At MedThink SciCom (), we operate from the mind-set that we are all in this together. We strive to make every interaction with client and colleagues a positive and rewarding experience. We challenge, push, and innovate because excellence is always our goal. If you have the desire to provide a fresh perspective and help us always deliver high-quality work with refreshing results, then we want you on our team! The Senior Account Executive (SAE) contributes pertinent knowledge, skills and leadership to the client team. The SAE successfully serves as the clients primary point of contact at the agency. The SAE is responsible for ongoing client satisfaction and is central to the development of additional business opportunities by ensuring successful projects, building client relationships, establishing and monitoring budgets, ensuring adherence to timelines, identifying and enlisting resources, and ensuring the quality and timeliness of the final deliverable product. The leadership expectations for the SAE include working with the AS or AD to keep abreast of industry trends and sharing those with the client to create organic growth opportunities. Our Uniqueness and Expectations of Future MedTHINKERS Take Ownership Help Colleagues Do Their Best Infuse Optimism and Fun Nurture Innovation Keep an Open Mind Exceed Expectations Respect Others Position Requirements Education:

  • Bachelors degree (minimum), preferably in health sciences, marketing, or communications field Experience:
    • 5 years of pharmaceutical agency experience; medcom projects and/or publications experience required; training experience a plus
    • 1 to 2 years of supervisory experience preferred Position Responsibilities Demonstrates behavior expected of a professional member of the organization, including but not limited to: Client management
      • Supports Account Supervisor (AS) and Account Director (AD) in cultivating and building solid relationships with clients
      • Schedules and prepares materials for client meetings
      • Documents client contacts (via e-mail), requests (change orders), and meetings (conference reports) concisely and accurately
      • Prepares and sends materials to clients and authors/speakers
      • Researches and recommends (with AS/AD approval) journals and conferences
      • Performs research as directed by AS/AD
      • Keeps entire agency apprised of client activities and needs
      • Identifies and organizes growth opportunities within current client base
      • Manages financial aspects of products as assigned
      • Ensures that all project timetables are met
      • Interfaces with client at product management level and with appropriate support departments
      • Contributes to development and implementation of product communication (publication, advocacy development, and medical education) plans
      • Continuously monitors the marketplace and provides updates to client and agency on product issues
      • Keeps supervisors aware of all issues within clients organization and within agency
      • Develops appropriate client relationships; ensures and is responsible for client satisfaction Project management
        • Initiates and executes all projects
        • Provides effective direction to agency team
        • Functions as internal team leader, ensuring that all members of the team work together smoothly and effectively
        • Opens and closes jobs
        • Builds, maintains, and drives timelinesprojects must be on time
        • Works closely with operations department to develop cost estimates prior to project initiation and routinely review estimate as project progresses
        • Alerts AS/AD when job may exceed estimate
        • Manages monthly billing with finance department
        • Maintains and sends client status reports
        • Maintains electronic and hard-copy job folders based on established procedures
        • Responsible for fiscal management of assigned accounts, including budget development and management
        • Monitors overall account status and development
        • Ensures quality control of all projects prior to presentation to client
        • Prioritizes account workload and delegates responsibilities as needed
        • Collaborates with Account Director to develop annual budgets Creative and scientific output
          • Develops client/product meeting minutes and contact reports
          • Provides team with complete project briefing document, which has been approved by AS/AD
          • Reviews with AS/AD creative and scientific output to ensure it is on strategy, on message, and clearly exceeds clients expectations
          • Ensures output meets clients graphic and copy standards Agency Management
            • Assists AS/AD in proposal development
            • Prepares materials for presentations
            • Coordinates pre and post mailings
            • Presents medical communications plans to existing clients
            • Identifies and organizes growth opportunities with potential departments within clients organization Talent and Knack The candidate should possess the following knowledge, skills and abilities:
              • Working knowledge of pharmaceutical industry
              • Extensive knowledge of communications planning
              • Good knowledge of various types of medical communication project types, including disease state education, slide programs, mobile apps, medical publications (such as abstracts, posters, and manuscripts), and more
              • Strong oral and written communications skills
              • Excellent problem solving skills
              • Ability to manage numerous projects, requests, and responsibilities
              • Proficient in Microsoft Word, Excel, and PowerPoint (knowledge of publication tracking tools a plus)
              • Ability to monitor competitor and industry developments
              • Excellent organizational skills, attention to detail, and follow-through
              • Ability to function as team leader
              • Knowledge of publication guidelines
              • Excellent interpersonal skills
              • Basic understanding of science and drug therapy
              • Ability to drive and motivate a team

                Keywords: MedThink SciCom, Cary, Senior Account Executive, Accounting, Auditing, Cary, North Carolina

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