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Audi Care Receptionist

Company: Audi Cary
Location: Cary
Posted on: May 15, 2022

Job Description:

Job DescriptionESSENTIAL RESPONSIBILITIESAnswer incoming phone calls , emails, and inbound internet leads in a friendly , interested, and helpful manner. Process and coordinate incoming service appointments. Communication is a big part of this role! Service appointment booking entails schedule coordination in retrospect to:

  • Appointment scheduling based on capacity loading and resource planning
  • Spreadsheet allocation for special order parts (warranty and customer pay) KNOWLEDGE , SKILLS, and ABILITIES REQUIRED
    • Team-oriented and positive attitude with high energy personality
    • Create Advisor Pre-Writes
    • Strong writing skills to write business correspondence
    • Strong CDK background
    • Experience using Dealerware
    • Proficiency in Microsoft Word, Excel, Google Docs, and Spreadsheets
    • Assist with clerical duties as needed

Keywords: Audi Cary, Cary , Audi Care Receptionist, Administration, Clerical , Cary, North Carolina

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