Wireless Customer Service Representative

Company: Vendex, inc
Location: Greenville
Posted on: July 10, 2025

Job Description:

Vendex Inc., is a premier marketing leader, proudly working alongside AT&T initiatives, delivering cutting-edge telecommunications solutions and unmatched customer care. We're expanding our team with enthusiastic Wireless Customer Service Representatives who are passionate about providing exceptional service and building meaningful customer relationships in a fast-paced, rewarding environment. As a Wireless Customer Service Representative, you will be equipped with essential training skills in customer engagement and sales to be able to assist customers with all their service requests. The Wireless Customer Service Representative will confidently represent AT&T’s industry-leading wireless offerings while delivering thoughtful support and account management. If you’re personable, ambitious, and eager to make an impact, this opportunity offers a strong foundation for a thriving career in telecom. Key Responsibilities of the Wireless Customer Service Representative Engage directly with customers, initiating meaningful conversations to uncover their wireless service needs Deliver personalized support to guide customers through their wireless plans, billing details, and device features Quickly establish trust with customers to assist them with their wireless sales orders Stay informed on wireless offerings, promotions, and service protocols to confidently present value to customers Collect actionable feedback and insights from interactions to enhance service delivery strategies and outreach efforts Demonstrate a continuous focus on improving customer satisfaction

Keywords: Vendex, inc, Cary , Wireless Customer Service Representative, Customer Service & Call Center , Greenville, North Carolina