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Senior Remote Desktop Engineer - Cary, NC

Company: Zen Art
Location: Cary
Posted on: February 15, 2020

Job Description:

JPC-629. Contact. Anuradha Rana. . Ext.104. Client's EUC is based on widespread adoption of a multi-vendor technology stack delivering Microsoft Windows hosted desktops and applications. The current remote desktop user-base of approximately 110,000 users will be transformed to a combination of cloud based desktops and a new technology stack in the coming years. The quality, stability and user-experience offered through these technology stacks is of paramount importance and is a fundamental building block of both the banks IT and business strategies. The Senior Remote Desktop Engineer is responsible for the architecture, engineering and transition to production of hosted Microsoft Windows desktop and application services in close collaboration with Enterprise and EUC Architects, core desktop, platform and storage engineering teams, security and compliance divisions and business aligned technology functions. Role responsibilities Engineer, Design, Test and integrate Remote Desktop and application products prior to deployment to production. Engineer products in line with all Architectural and Governance standards and controls. Ensure all solutions are engineered and built with Security standards at the forefront. Ensure all relevant documentation is written, reviewed and published per the department and team guidelines. Provide 3rd-level Support & critical incident management for assigned technologies - in a subject matter expert role Provide engineering input into the creation and maintenance of enterprise technology roadmaps. Perform architectural review of the existing environment based on best practices. Accountable for all domain aligned transformation architecture/engineering including High Level Designs (HLD), Low Level Designs (LLD) and related design/engineering documentation. Support operational risk management activities for Virtual desktop/application products and services in close collaboration with the relevant divisional control functions, risk officers and CISO security architecture functions. Will be required to work closely with Product Owners, Solution Engineers and Operational personnel to understand and refine in detail technical architecture, designs and solutions. Lead and drive changes working together with operations team. Liaise with internal and external product and service providers. Essential Skills and Qualifications Deep knowledge and hands-on experience with the following preferred technologies or, minimally, direct equivalents; Microsoft Windows 7/10 operating systems and associated infrastructures Citrix XenDesktop, XenApp, AppDNA, Storefront, Netscaler Microsoft SQL-Server Microsoft App-V end-user application delivery MSI packaging technology, tools and delivery methods. Thin client delivery devices and supporting infrastructure tools VMWare Vsphere ESM storage and related de-duplication technologies End User Experience monitoring software Building on a very strong technical knowledge and experience base in the above areas candidates must be highly articulate and persuasive communicators, with strong collaboration and teamwork skills and a proven ability to manage the delivery of innovative solutions to a large, geographically diverse global enterprise. Experience and Education required At least 10 years' experience in an equivalent remote desktop platform Architect and/or Senior Engineer role in a global, enterprise-scale environment preferably in the Financial Services industry. Educated to Bachelors or Master's degree level in Computer Science, or a related discipline, from an accredited college or university or equivalent experience. Relevant professional certifications beneficial; MCSE, Citrix, ITIL, etc. Capabilities required Strategy, Architecture and Engineering Systems Design Product Evaluation and New Product Introduction Testing Change and Transformation End User Experience Analysis Project Management Problem Management Change Management Incident Management Quality Assurance - provided by Dice

Keywords: Zen Art, Cary , Senior Remote Desktop Engineer - Cary, NC, Engineering , Cary, North Carolina

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