CaryRecruiter Since 2001
the smart solution for Cary jobs

AXA Tech Support Engineer

Company: Siemens
Location: Cary
Posted on: February 15, 2020

Job Description:

RSC Technical Support Provide product support either remotely or on-site. Proactively monitor systems using Siemens Remote Services Share expert advice, training, and technical assistance to support staff and train lower level employees. Successfully demonstrates leading-edge or extensive knowledge in a technical specialty Monitoring the ongoing field actions and managing the escalation process to ensure customer satisfaction is maintained and business outcomes are achieved. Responsibilities Provide remote technical support to Customers and Customer Service Engineers servicing Siemens Angiography equipment. Dispatch notifications to CSE's and provide quality action plans Use remote diagnostics to troubleshoot and resolve technical issues Follow escalation process and communicate with HSC/QIB to drive solutions. Travel to assist with on-site repair of customer equipment as required. (internationally at time - Canada and Latin America) Provide feedback to the factory regarding system performance Be willing to work 2nd shift and work On-call when necessary Required Knowledge/Skills, Education, and Experience Associates degree or 2 years of vocational technical training required. More than 8 years experience working on Angiography/Cardiology systems Ability to troubleshoot and fix problems remotely using Siemens Remote Services Good communication skills Preferred Knowledge/Skills, Education, and Experience + Candidates are preferred to have an AXA background with experience on the Axiom Artis, Artis Zee, Zeego, XWP, 3D Applications and Artis Q product lines.Valid US passport will be required for international travel.Note that shifts may rotate, depending on team and/or business needs. Candidates will have the possibility to work remote if highly qualified, ensuring that he or she has appropriate bandwidth available to handle applications required for work performance. Please note that DSL/dial-up have not been shown to be adequate Job ID: Organization: Siemens Healthineers Company: Siemens Medical Solutions USA, Inc. Experience Level: Mid-level Professional Job Type: Full-time Equal Employment Opportunity Statement Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law. EEO is the Law Applicants and employees are protected under Federal law from discrimination. To learn more, Click here at . Pay Transparency Non-Discrimination Provision Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here at . California Privacy Notice California residents have the right to receive additional notices about their personal information. To learn more, click here at . Previous Job: Service Technician III Buffalo NY Siemens Buffalo, NY 14202 US Next Job: System Engineer Sr Siemens Buffalo Grove, IL 60089 US Posted: 2020-01-14 Expires: 2020-02-14 Siemens

Keywords: Siemens, Cary , AXA Tech Support Engineer, Engineering , Cary, North Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Engineering Jobs


Senior front end engineer durham nh
Description: Job Description Join Hired and find your dream job as a Senior Front-End Engineer at one of 10,000 companies looking for candidates just like you. Companies on Hired apply to you, not the other way around. (more...)
Company: Hired
Location: Durham
Posted on: 02/20/2020

Network Engineer
Description: Are you a highly skilled Network Engineer with an interest in applying your subject matter expertise with a key government integrator If so, we may have the ideal role for you with our client in Raleigh.This (more...)
Company: Eliassen Group
Location: Raleigh
Posted on: 02/20/2020

Service Technician
Description: As a five-time winner of the President's Award, Mark Jacobson Toyota has continually been a top performer in the automotive industry.As the result of hard work and commitment of our team members, our (more...)
Company: Mark Jacobson Toyota
Location: Durham
Posted on: 02/20/2020


IDS/IPS Network Engineer
Description: Please note that this is an 8 months contract position. Description The client seeks a network engineer responsible for protecting the client s global assets and interests which include systems, software, (more...)
Company: NetSource, Inc.
Location: Raleigh
Posted on: 02/20/2020

Junior Solar Process Engineer
Description: SunIRef:Manu:title Junior Solar Process Engineer Wood Plc 1,517 reviews - Raleigh, NC Wood Plc 1,517 reviews Read what people are saying about working here. Overview / Responsibilities: Wood's Solar/Wind/Renewables (more...)
Company: Wood PLC
Location: Raleigh
Posted on: 02/20/2020

Network Engineer
Description: DataStaff, Inc. is currently seeking to fill a direct hire position for a Network Engineer with one of our clients in Raleigh, NC. Job Description: Support
Company: DataStaff, Inc.
Location: Raleigh
Posted on: 02/20/2020

Intern: Mechanical Engineer CAB Exterior (Fall
Description: SunIRef:Manu:title Intern: Mechanical Engineer CAB Exterior Fall 2020 Volvo Group 2,522 reviews - Greensboro, NC 27409 Volvo Group 2,522 reviews Read what people are saying about working here. United (more...)
Company: Volvo Group
Location: Greensboro
Posted on: 02/20/2020

DevOps Engineer - Durham
Description: DevOps Engineer - Durham 110-130,000 The Role We currently have an immediate opening for an Experienced DevOps Engineer to join a leader in the Pharmaceutical industry. As a DevOps Engineer, you will (more...)
Company: Reperio Human Capital
Location: Durham
Posted on: 02/20/2020

Release Management & Support Engineer - ASE 4
Description: Job Description br Important Note: During the application process, ensure your contact information email and phone number is up to date and upload your current resume when submitting your application (more...)
Company: Wells Fargo Bank
Location: Raleigh
Posted on: 02/20/2020

Info Security Engineer 5
Description: Job Description br Important Note: During the application process, ensure your contact information email and phone number is up to date and upload your current resume prior to submitting your application (more...)
Company: Wells Fargo Bank
Location: Raleigh
Posted on: 02/20/2020

Log In or Create An Account

Get the latest North Carolina jobs by following @recnetNC on Twitter!

Cary RSS job feeds