Applications Engineer
Company: OnLogic
Location: Cary
Posted on: February 25, 2021
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Job Description:
DescriptionAs an Applications Engineer at OnLogic, you live at
the intersection of many stakeholders. No day is ever the same. You
prioritize and execute simultaneous responsibilities autonomously,
with the support of your team and management. On any given day, you
may interact directly with customers, partners, vendors, and
colleagues in Sales, Production (Manufacturing), Technical Support,
Electrical and Mechanical Engineering, and Product Management. Each
of these stakeholders brings unique perspectives and have different
technical and communication needs. You bring all of that
together.This Is You* You have enjoyed your prior work experience
collaborating cross-functionally to solve highly technical customer
challenges in the computer, electrical, or software engineering
disciplines.* You enjoy using your analytical mindset and problem
solving skills to identify system- and component-level root
cause(s) to complex problems. You do this through hands-on debug,
collaboration, and thorough engineering analysis.* You have
practical experience integrating hardware and software and
understand how they come together to create system-level
solutions.* You have a working knowledge of computers, computer
components, and current operating systems (primarily Windows and
Ubuntu) and are comfortable debugging issues with each.* You
exhibit a superior ability to prioritize concurrent tasks, manage
your time, communicate project milestones, and execute to a plan.*
You are organized, detail-oriented, have a strong sense of personal
responsibility, and hold yourself and others accountable.* You have
a proven ability to quickly and efficiently learn new processes and
technologies.RequirementsSome of your responsibilities include---*
Conduct testing and validation of new products for hardware,
mechanical, and software compatibility.* Diagnose field failures to
their root causes, identify potential improvements, and document
your findings internally and externally, as appropriate.*
Troubleshoot production issues (e.g. BOM errors, fitment problems,
test failures) and own the subsequent determination of root cause
and creation of corrective action(s) to prevent reoccurance.*
Facilitate changes and customizations to BIOSes and own all
required testing to ensure correct implementation.* Develop work
instructions and QA procedures for new products by collaborating
with respective stakeholders.* Engage customers and collaborate
with Sales during the requirements gathering phase of a new
opportunity.* Propose optimized solutions, based on your thorough
requirements gathering with the customer and your deep application
and portfolio knowledge.* Collaborate with Product Management and
Procurement to identify and evaluate new computer hardware systems
and configurations, components, and related products.* Drive
continuous improvement to optimize processes and minimize waste,
both within your team and across the company.Benefits* A
competitive Salary and comprehensive Benefits package* 401k Plan
with 3% Employer Safe Harbor Contribution* Participation in the
Annual Profit Share Bonus * Paid Maternity & Paternity Leave, and
Short & Long Term Disability* Optional Employee Stock Purchase
Plan* Open ears for innovations and ideas* A personal development
plan created to help you (and us) grow* Incredibly awesome
colleagues, fun working environment and serious responsibilitiesWho
is OnLogic?A global industrial PC company focused on hardware for
the IoT edge, OnLogic designs highly-configurable computers
engineered for reliability. Our systems operate in the harshest
environments and power innovation in the evolving Internet of
Things. Fueled by a unique direct-to-customer business model that
combines vertical integration, modular product design and a
powerful online platform, we create computers "designed to last,
built to order, and delivered in days." Founded in 2003 as Logic
Supply, OnLogic has served more than 70,000 customers and has
offices in the US, Netherlands, Taiwan, and Malaysia. Learn more
about how builders, makers, and doers are making the impossible
possible using OnLogic hardware at www.OnLogic.com or on Twitter
@OnLogic.OnLogic is an equal opportunity employer. We celebrate
diversity and are committed to creating an inclusive environment
for all employees.Contact us!Ready to join the team? Great! Tell us
more about who you are by applying on our website, with your resume
and cover letter addressed to the HR Team.Check us out on Glassdoor
for actual reviews from current employees and applicants.
Keywords: OnLogic, Cary , Applications Engineer, Engineering , Cary, North Carolina
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