Applications Engineer

Company: OnLogic
Location: Cary
Posted on: February 25, 2021

Job Description:

DescriptionAs an Applications Engineer at OnLogic, you live at the intersection of many stakeholders. No day is ever the same. You prioritize and execute simultaneous responsibilities autonomously, with the support of your team and management. On any given day, you may interact directly with customers, partners, vendors, and colleagues in Sales, Production (Manufacturing), Technical Support, Electrical and Mechanical Engineering, and Product Management. Each of these stakeholders brings unique perspectives and have different technical and communication needs. You bring all of that together.This Is You* You have enjoyed your prior work experience collaborating cross-functionally to solve highly technical customer challenges in the computer, electrical, or software engineering disciplines.* You enjoy using your analytical mindset and problem solving skills to identify system- and component-level root cause(s) to complex problems. You do this through hands-on debug, collaboration, and thorough engineering analysis.* You have practical experience integrating hardware and software and understand how they come together to create system-level solutions.* You have a working knowledge of computers, computer components, and current operating systems (primarily Windows and Ubuntu) and are comfortable debugging issues with each.* You exhibit a superior ability to prioritize concurrent tasks, manage your time, communicate project milestones, and execute to a plan.* You are organized, detail-oriented, have a strong sense of personal responsibility, and hold yourself and others accountable.* You have a proven ability to quickly and efficiently learn new processes and technologies.RequirementsSome of your responsibilities include---* Conduct testing and validation of new products for hardware, mechanical, and software compatibility.* Diagnose field failures to their root causes, identify potential improvements, and document your findings internally and externally, as appropriate.* Troubleshoot production issues (e.g. BOM errors, fitment problems, test failures) and own the subsequent determination of root cause and creation of corrective action(s) to prevent reoccurance.* Facilitate changes and customizations to BIOSes and own all required testing to ensure correct implementation.* Develop work instructions and QA procedures for new products by collaborating with respective stakeholders.* Engage customers and collaborate with Sales during the requirements gathering phase of a new opportunity.* Propose optimized solutions, based on your thorough requirements gathering with the customer and your deep application and portfolio knowledge.* Collaborate with Product Management and Procurement to identify and evaluate new computer hardware systems and configurations, components, and related products.* Drive continuous improvement to optimize processes and minimize waste, both within your team and across the company.Benefits* A competitive Salary and comprehensive Benefits package* 401k Plan with 3% Employer Safe Harbor Contribution* Participation in the Annual Profit Share Bonus * Paid Maternity & Paternity Leave, and Short & Long Term Disability* Optional Employee Stock Purchase Plan* Open ears for innovations and ideas* A personal development plan created to help you (and us) grow* Incredibly awesome colleagues, fun working environment and serious responsibilitiesWho is OnLogic?A global industrial PC company focused on hardware for the IoT edge, OnLogic designs highly-configurable computers engineered for reliability. Our systems operate in the harshest environments and power innovation in the evolving Internet of Things. Fueled by a unique direct-to-customer business model that combines vertical integration, modular product design and a powerful online platform, we create computers "designed to last, built to order, and delivered in days." Founded in 2003 as Logic Supply, OnLogic has served more than 70,000 customers and has offices in the US, Netherlands, Taiwan, and Malaysia. Learn more about how builders, makers, and doers are making the impossible possible using OnLogic hardware at www.OnLogic.com or on Twitter @OnLogic.OnLogic is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Contact us!Ready to join the team? Great! Tell us more about who you are by applying on our website, with your resume and cover letter addressed to the HR Team.Check us out on Glassdoor for actual reviews from current employees and applicants.

Keywords: OnLogic, Cary , Applications Engineer, Engineering , Cary, North Carolina