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Customer Engineer

Company: TRC Staffing
Location: Morrisville
Posted on: November 19, 2021

Job Description:


  • Excellent company culture and opportunity for internal promotion
  • Competitive salary base and benefits packageWHAT OUR EMPLOYEES DO:
    • Install, maintain and repair LASER saws, blade dicing saws and backside grinding tool sets at customer site to maximize tool uptime.
    • Respond to customer technical inquiries on spare parts, consumables, equipment trouble shooting, etc.
    • Work closely with customer Maintenance and Engineering staff on equipment maintenance and repair issues.
    • Assure completion of CSM warranty modifications and customer training as required..
    • Work closely with customer R&D and Engineering staff to support customer new product development and process improvement.
    • Interface with Sales and Applications staff to develop best solutions that exceed customer requirement.
    • Support customers trial evaluation and initial qualification of products.
    • Coordinate activities of visiting sales and technical staff in support of above.
    • Submits daily metric and method changes applied to improve on metric (Performance Innovation Management).
    • Maintains action item lists for important and outstanding issues with customers and follow ups required.
    • Completes expense reports / service reports in a timely manner and submits to Regional Manager.
    • Meets monthly Management by Objective (MBO) targets.WHAT WE'RE LOOKING FOR:
      • 4 year degree in Engineering or equivalent experience in electrical or mechanical field
      • 3 years of experience working with scientific or production equipment
      • Lab experience to include creating designs and executing detailed experimental trials
      • Experience with semiconductor assembly processes desirable but not requiredTARGET SKILLSET:Engineer, Entry Level EngineerAlthough the emergence and progression of COVID-19 has changed our personal and professional routines, TRC is actively recruiting, interviewing, and placing candidates for all manner of positions. For information on applying, or your current application status, please contact your branch location via email, phone, or the TRC candidate portal. TRC Staffing Services, Inc. is an Equal Opportunity Employer and considers all qualified candidates for employment without regard to race, color, religion, gender, gender identification, sexual orientation, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Keywords: TRC Staffing, Cary , Customer Engineer, Engineering , Morrisville, North Carolina

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