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Manufacturing Sales Support Engineer

Company: Accentuate Staffing
Location: Apex
Posted on: September 25, 2022

Job Description:

Accentuate Staffing is working with a growing medical device manufacturer in the area who is seeking a Technical Sales Support Engineer. This role will be a part of the sales team, focusing on selling and supporting new prospects and prospecting the current customer base. Responsibilities:Responsible for gathering technical inputs from inbound and outbound client project inquiries, qualifying potential sales leads, determine the project scope and estimated project costs, and support in the overall quotation and sales processPartner with sales team and executive leadership to plan, prepare and execute projects and quotes through complex sales cycleFacilitate phone discussions and in person meetings to understand customer's product, gather product and project requirements, and determine whether the company is able to support the project based on their capabilitiesWork with sales team to qualify project and determine whether project should progress through the sales processParticipate on customer calls/visits/onsite visitsAttend trade shows as neededReview IQMS and work order closure to ensure project healthManage all technical aspects of RFP/RFI needsCollect and document competitive intelligenceFollow up with existing prospects/projects and new prospects for customer experienceRequirements:Qualification RequirementsBachelor's degree with a focus in Engineering, preferably in Biomedical Engineering, Mechanical Engineering or Mechanical EngineeringWork experience in Medical OEM or contract manufacturing, preferably in R&D, Engineering, Manufacturing, Marketing, or SalesISO 9001 and/or ISO 13485 knowledge preferred Knowledge, Skills, and Abilities Strong engineering skills, acumen, and experience, including structured problem solving, ability to understand complex concepts and new technologies, and make technical recommendations Proficient computer MS Office Proficient in Solid Works and/or CAD skills to be able to interpret customer documentation, drawings, and filesAdept at conduction research into project-related issues and productsAbility to work with mathematical concepts, such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometryAbility to apply concepts such as fractions, percentages, ratios, and proportions to practical situationsAbility to learn, understand and apply new technologies Technical expertise that is demonstrated in specific polymer processing technologies and/or product development processes/ manufacturing, preferred but not requiredCommunication, Organization, and General Skills Strong written and oral communication skills to effectively communicate critical design/project information to customers or internal stakeholdersAbility to explain and present complex concepts in an easy-to-understand manner Project management and organizational skills and experience, including developing and managing a scope of work, managing multiple projects and deliverables at the same timeAbility to work independently, in a group environmentAbility to work across business unit functions and various levels within an organization Skilled to take calculated risks and/or make recommendationsAble to be coached and mentored by multiple leaders across the organization

Keywords: Accentuate Staffing, Cary , Manufacturing Sales Support Engineer, Engineering , Apex, North Carolina

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