Field Service Technician
Company: International Drilling Equipment
Location: Rural Hall
Posted on: January 15, 2026
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Job Description:
Job Description Job Description Description: International
Drilling Equipment (IDE) is an OEM dealer of Foundation Drilling
Equipment and accessories, looking for a Field Service Technician
to join our team. IDE’s territory includes locations within the
United States and Canada. Job Description: Be responsible for the
safe and effective repair of machine components in the shop and
field, at high levels of quality. This individual must work
independently of direct supervision in a field environment. The
individual in this position should be personable, a problem solver,
reliable, ethical, and able to adapt to all the challenges around
them - customers, suppliers, colleagues, manufacturers, weather,
and other conditions. Role and Responsibilities will include but
are not limited to: Must be fully committed to working safely as
well as fully committed to preventing damage to the environment.
Must possess and maintain your own set of tools. Responsible for
diagnostics, preventative maintenance, modifications, and repair on
all makes of drilling equipment and other equipment in the shop and
in field environments. Able to read, understand, and interpret
operating manuals, parts manuals, and schematics. Plan methods and
sequence of performing activities assigned. Ensure all activities
are completed as assigned. Prepare proper daily records and
documentation of actions taken. Ensure the cosmetic appearance of
equipment upon completion as required. Ensure all parts and
materials not used are returned as per guidelines. Ensure all
records kept are legible and in compliance with established
methods. Maintain and care for shop tools, equipment, and vehicles.
Communicate with others professionally. Enforces all policies and
procedures as specified in the company manuals. Maintains high
employee morale. Maintains excellent customer and employee
relations. Possess and maintain a clean driver's license and has or
can acquire a U.S. Passport. Must be available at a moment’s notice
to respond to IDE and customer needs. This position requires up to
80% travel annually. Health/Safety/Environmental: Be responsible
for conducting tasks in full compliance with International Drilling
Equipment safety standards. Be accountable to your supervisor, your
coworkers, and our customers. Ensure a suitable and sufficient risk
assessment is carried out for all work activities. Promote safety
in the shop and at field locations. Ensure the work site is safe
and that all tools are used in a satisfactory condition. Attend and
participate in pre-job safety planning and Toolbox Talks. Benefits:
100% Paid Medical for employee 100% Paid Dental for employee 100%
Paid Vision for employee Vacation reimbursement Life insurance &
AD&D 401K with company match PTO 9 Paid Holidays Requirements:
Education/Training/Experience: A technical school certificate or
equivalent experience in mechanical repairs is preferred. Preferred
fluent in Spanish but not required, as the role involves frequent
communication with Spanish-speaking clients. Pay will be adjusted
based on language skills and experience.
Keywords: International Drilling Equipment, Cary , Field Service Technician, Engineering , Rural Hall, North Carolina
