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Financial Center Manager - Cary, NC

Company: Fifth Third Bank, N.A.
Location: Cary
Posted on: December 2, 2019

Job Description:

Job DescriptionMake banking a Fifth Third betterWe connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.GENERAL FUNCTION:The Financial Center Manager will participate in a comprehensive, customized on-boarding and education program. This includes rotations in Operations, Sales & Service, Lending, Small Business, Preferred and Sales & Operations Management. The role will provide a robust learning approach for successful candidates to prepare for a Financial Center Manager role. After successful completion of the training program, the FCMA role will be placed in a Financial Center.ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Complete FCMA roadmap as intended and all onboarding activities from day one to program completion, including the successful completion of a Consultative Selling Skills Certification
  • Become proficient at deepening Consumer and Small Business customer relationships by providing a memorable customer experience
  • Gain knowledge, demonstrate and maintain a working knowledge of Fifth Third's products, services, processes, and internal resources to stay informed, guide and lead the team
  • Become skilled at the consultative sales process to proactively identify the financial needs of current or prospective customers and recommend the appropriate solutions to meet those needs
  • Understand how to develop an integrated book of business strategy in which all customers, through all channels, have a Financial Needs Assessment (FNA) and are assigned to the best banker for proactive ongoing support
  • Learn how to source, develop, coach and lead a team that reinforces our Core Values and business strategies
  • Learn to cultivate a One Bank culture that proactively collaborates with business partners
  • Participate in activities that benefit the communities we serve
  • Follow the Bancorp Code of Business Conduct and Ethics and other related policies and procedures, modeling the ethical behavior expected from every employee
  • Consistently meet or exceed brokerage sales/referral goals as set by management; and achieve goal in annual dollars invested to retain (i) designation.
  • Additional duties as assignedSUPERVISORY RESPONSIBILITIES: Assist in providing employees timely, candid and constructive feedback; assist in the development of employees to their full potential and provides challenging opportunities that enhance employeecareer growth; recognize and reward employees for accomplishments.WORKING CONDITIONS:
    • Normal office environment.
    • Extended viewing of computer screens.
    • Periodic travel within the Bancorp footprint to attend meetings and/or trainingMINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
      • College degree or two (2) or more years of leadership experience in a sales environment
      • Securities Industry Essentials (SIE), Series 6 (or 7), 63, 65 (or 66 if 7 licensed) and appropriate state required insurance licenses are required. Variable Annuity license is required
      • Ability to professionally represent Fifth Third Bank in verbal and written communication
      • Capable of analyzing credit and financial information
      • Ability to successfully execute and coach sales activities
      • Exhibits business acumen
      • Demonstrated ability in making sound decisions
      • This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site ( provides the MU4R questions and registrationFinancial Center Manager - Cary, NCLOCATION -- Cary, North Carolina 27518Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.LocationsCary-United States of America

Keywords: Fifth Third Bank, N.A., Cary , Financial Center Manager - Cary, NC, Executive , Cary, North Carolina

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