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Director - IT Automation

Company: Metlife
Location: Cary
Posted on: January 15, 2020

Job Description:

We're looking for a candidate to fill this position in an exciting company.

  • Keep abreast of next-gen hardware and software developments, evaluate alternative approaches and service requirements and recommend initiatives.
  • Improve the overall productivity and stability of the IT systems by reducing outages introduced through human variance by automating operational repeatable workloads.------------
  • Establish a strategic, multi-year roadmap for automating workloads within IT Service Operations and collaborate with cross-functional teams to replace processes with automated practices.
  • Provide technical leadership for the introduction of technological, procedural or application changes within the computing environment.----
  • At the highest technical level, analyze complex systems, operational problems or malfunctions, take corrective action and/or coordinate corrective actions with system engineering or vendors as appropriate.------------------------------
  • Evolve current best practices and adopt cutting edge best practices for IT delivery as needed.
    • Bachelor's degree in Computer Science or related technology field, or equivalent combination of training & certifications
    • 5+ years of experience in the implementation and/or operation of automation tool/suite such as IPCenter, 1Desk, Puppet and Chef within a large organization.--------------------------
    • 5+ years of experience managing IT personnel, including full people management.
    • 7+ years of experience supporting a large IT data center/enterprise environment, including support of multiple hardware and software platforms and operating systems.
    • Leverage behavior-driven development (BDD) and test-driven development (TDD) approaches.
    • Track record of strong problem-solving, excellent communication, presentation and negotiation skills.
    • Able to integrate with the managed service providers and vendors.
    • Experience working with Agile methodologies across various technologies.

Keywords: Metlife, Cary , Director - IT Automation, Executive , Cary, North Carolina

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