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National Account Manager

Company: Global Knowledge Training LLC
Location: Cary
Posted on: May 5, 2020

Job Description:

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NATIONAL ACCOUNT MANAGER

Location: CARY, NC

Employment Duration: FULL TIME

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DESCRIPTION

Global Knowledge is the world s leading IT and business skills training provider. Offering the most relevant and timely content delivered by the best instructors, we provide customers around the world with their choice of convenient class times, delivery methods and formats to accelerate their success. Our business skills solutions teach essential communications skills, business analysis, project management, ITIL service management, process improvement and leadership development. With thousands of courses spanning from foundational training to specialized certifications, our core IT training is focused on technology partners such as Amazon Web Services, Cisco, Citrix, IBM, Juniper, Microsoft, Red Hat and VMware. We offer comprehensive professional development for technologies like big data, cloud, cybersecurity and networking.

Founded in 1995, Global Knowledge employs more than 1,300 people worldwide and is headquartered in Cary, N.C. Learn more at www.globalknowledge.com

ESSENTIAL DUTIES AND RESPONSIBILITIES NATIONAL ACCOUNT MANAGER:

The National Account Manager will be responsible for achieving targeted sales goals by means of account development, executed through gaining incremental revenue within existing accounts as well as penetration into new accounts from an Enterprise level. Selling Global Knowledge services within this environment requires strong presentation skills and the ability to engage the customer utilizing a consultative sales approach, along with the ability to establish personal relationships with key decision-makers within the targeted account base. Success will be highly influenced by the ability to identify all learning initiatives to apply our products and services to exceed the client s requirements.



Specific key responsibilities will include :

* Establish and grow a Global Knowledge presence in the account and/or territory

* Effective and creative prospecting through LinkedIN, data.com, salesforce.com and other resources

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Effectively utilize salesforce.com for pipeline development, activity management, opportunity management and forecasting
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Successfully team with Global Knowledge sales management, sales engineers, sales reps, marketing and product management to share key win strategies, product requirements, account plans, etc.
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Successful execution of the Solution Selling Process
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Determine customer business drivers and objectives
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Identify key decision makers and influencers to close the sale
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Determine budget requirements
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Develop creative enterprise solutions while leveraging Global Knowledge services
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Achieve targeted new pipeline, sales activity and quota goals on a monthly, qtrly and annual basis * Working remotely



DESIRED SKILLS & EXPERIENCE:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Bachelor s degree strongly preferred, or equivalent in education/experience
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At least 5 years direct B2B and/or B2G sales experience required
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Experience & knowledge of solution based selling strongly preferred with Large Enterprise Fortune 500 accounts
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Tenacious in building new business relationships while securing customer loyalty to becoming their Trusted Advisors
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Adept at exceeding sales quotas and driving growth of company revenues
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IT/Business Training Industry and IT Cybersecurity, Cloud , Data Analytics selling knowledge/experience preferred

Successful sales background that you can validate



CORE COMPETENCIES:

In addition to whether a person has the knowledge and experience required to be successful in the job, one must have specific behaviors to perform the job successfully. The competencies listed below are representative of the behaviors required:

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Positive attitude
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Hunter mentality with excellent account development skills
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Targeted Prospecting
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Goal oriented & self motivated
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Strong organizational skills
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Appointment Qualification
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Agenda Setting
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Efficient Meeting Preparation
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Handling Objections
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Leading with consultation, driving the meeting and associated timelines
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Understanding the Customer and their buying needs
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Consistent and thorough follow up
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Concise and effective communication skills



Global Knowledge is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status.

Keywords: Global Knowledge Training LLC, Cary , National Account Manager, Executive , Cary, North Carolina

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