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Sr. Technical Project Manager (Healthcare Customer Service Systems)

Company: Revolution Technologies
Location: Cary
Posted on: May 5, 2021

Job Description:

Sr. Technical Project Manager (Healthcare Customer Service Systems) Cary, NC 6+ months Position is Remote to start, but it will require On-site in the very near future. CNs must be open to and able to relocate when requested. Current estimate for On-site sometime this summer probably JuneJuly We are seeking a professional Technical Project Manager with a proven track record of managing internal complex Medium to large-scale projects in the healthcare services area. Knowledge and experience with customer services business processes PMI, ITIL V3.0 framework is important to drive multiple projects as part of project portfolio. The role of the Technical Project Manager is to plan, execute, and finalize projects according to scope, deadline and budget, as well as manage ongoing IT operations activities by following ITIL Based ITSM Processes. This includes directing resources in a matrixed organization and coordinating the efforts of team members to deliver projects according to plan. The Technical Project Manager will also define the projectrsquos objectives, participate in projects planning and oversee quality control throughout its life cycle. Job Requirements 10 + years of Project Management experience with large systems in the Healthcare Customer Services Area. Bachelorsrsquo degree in computer science, software engineering or business administration PMI ITIL Certified Should have good hands-on experience in the Service Industry, Logistics Execution, Intercompany Processes Should have strong experience in Customer Service processes, Notification handling, Service order processing and RRB. Experience in SAP CS Module, Functional Location, equipment installation and deinstallation, Service contracts, Service order, Test script preparation and testing. Experience in Implementation of Service Management and Service parts management using Install Base, Equipment serialization and service parts and contract management Ability to do the technical evaluation and debug an IT application with support of cross functional IT teams Review and provide input on Technical solution Thank you,

Keywords: Revolution Technologies, Cary , Sr. Technical Project Manager (Healthcare Customer Service Systems), Executive , Cary, North Carolina

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