Care Manager (MSW) - UNC Population Health
Company: UNC Health Care
Posted on: January 13, 2022
Description This position starts in January, 2022 and is for an
LCSW Collaborative Care Manager position at a primary care practice
in Chapel Hill, NC.
UNC Health Alliance is UNC Healths statewide clinically integrated
network and population health services organization. The mission of
this team is to transform healthcare delivery on behalf of more
than 7,200 providers by offering patient-centered solutions to
populations covered under alternative payment models. Joining this
team means you will work closely with providers, practices, payers,
business leaders, and community partners to improve the quality and
accessibility of care while lowering the cost of care for patients,
payers, and businesses. We are a growing team looking for top
talent to help us with creative solutions that improve patient care
and help make healthcare more affordable.
Become part of an inclusive organization with over 40,000 diverse
employees, whose mission is to improve the health and well-being of
the unique communities we serve.Summary:
Responsible for patient outreach and care coordination in the
ambulatory practice setting. Identifies barriers to care plan
compliance and provides appropriate education and resources. Works
collaboratively with the care team to achieve high quality, low
cost outcomes for patient populations. Consistently achieves
established productivity targets.Responsibilities:
1. Provides care management services in the ambulatory practice
setting. Works collaboratively with other care team members to
develop and support the patient's care plan.
2. Utilizes motivational interviewing to identify barriers and
facilitate care plan compliance. Serves as a patient advocate,
supporting shared decision-making and the use of decision aids.
3. Educates patients and families on a variety of topics including
how to access medical home services, establish self-management
goals, and navigate the health care system.
4. Identifies, coordinates and helps to align patient care and
community resources to facilitate patient care transitions and
prevent hospital readmissions and Emergency Department visits.
5. Provides psychotherapy for mental, emotional, addictive,
behavioral, or developmental disorders and conditions within the
scope of practice for a LCSW.
6. Reviews and monitors patient outcomes, recommends changes in
care plan and implements population management interventions.
7. Appropriately documents consults and interventions in the
patient's electronic medical record.
8. Consistently achieves established productivity targets.
9. Appropriately documents consults and interventions in the
patient's electronic medical record.
10. Actively participates in meetings, problem solving, goal
setting, quality improvement and patient satisfaction
11. Maintains compliance with organizational policies and
procedures and evidenced based guidelines.
Other InformationOther information:
Requires Master's in Social Work.
Professional Experience Requirements:
Three (3) years of broad clinical experience in the acute care
setting caring for patients with complex medical conditions
required. Experience in case management, utilization review,
quality management preferred.
Knowledge/Skills/and Abilities Requirements:
Excellent interpersonal skills and communication capabilities.
Knowledge of care management and quality improvement principles.
Possess appropriate analytical skills to independently problem
solve and make decisions. Possess computer skills at a level
sufficient to effectively and efficiently use computer applications
common to a Patient Centered Medical Home practice.
Job DetailsLegal Employer:NCHEALTHEntity: UNC Physicians
Organization Unit: Pop Health-UNCPN Care MgmtWork Type: Full
Standard Hours Per Week: 40.00Work Schedule: Day JobLocation of
Job: US:NC:MorrisvilleExempt From Overtime: Exempt: Yes
Keywords: UNC Health Care, Cary , Care Manager (MSW) - UNC Population Health, Executive , Morrisville, North Carolina
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