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Service Project Manager 1 : 321633

Company: CorTech
Location: Cary
Posted on: June 22, 2022

Job Description:

The client Healthineers Education and Workforce Solutions organization has overall responsibility for providing clinical training for client Imaging at our customer's medical facilities. This position will coordinate customer engagement with various virtual training deliverables on client Imaging systems and components to provide customer excellence.

Key Responsibilities

  • Manage and strategize assigned territory or customer group for identification of customer contacts, delivery and support of virtual education products, and order closure.
  • Review and update large data files customer contact details
  • Identify, contact, and onboard customers with virtual education products.
  • Execute operational process for delivery of virtual education orders, inquiries, and/or requests.
  • Provide internal and external user support and consultation in LMS system.
  • Manage virtual training events including registration in LMS, driving attendance and fill rate, rosters, and post event LMS attendance tracking and reporting.
  • Participates in investigating and resolving commercial support issues and inquiries for virtual education.
  • Consistent engagement with customers for optimal virtual product delivery and adoption.
    Education / Knowledge / Experience
    • AA Business or Project management certification
    • Bachelor's degree preferred
    • Experience with MS Excel at intermediate to advanced level
    • Experience and knowledge of learning management systems
    • 3 to 5 years practical experience

Keywords: CorTech, Cary , Service Project Manager 1 : 321633, Executive , Cary, North Carolina

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