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Service Project Manager 1 : 321735

Company: CorTech
Location: Cary
Posted on: June 23, 2022

Job Description:

For this role at our client, assignment is contingent upon the Employer of Record's receipt of sufficient proof that you are fully vaccinated against COVID-19 (meaning two weeks have passed after the last injection of Pfizer/Moderna or two weeks after receipt of the J&J). In some locations, testing for COVID-19 may be available and/or required. Requests for accommodation will be considered pursuant to applicable law.

Shift Start and End Time :8AM to 5PM
This is a role well suited to an ambitious professional, looking for the next step in their career. As a Project Service Manager, you will be responsible for:

  • Manage internal Customer Service projects to be conducted in time, quality, and cost.
  • This position is responsible for facilitating the timely completion of FDA Regulated Updates
  • Simultaneously manages multiple Update revisions/projects at any given time.
  • Works closely with Product Support Teams/Business Units and Data Management Teams to ensure install base accuracy and data integrity for FDA Compliance Reporting
  • Organizes, prepares, mails and tracks FDA Regulated Customer Safety Advisory Notices for all patient safety recalls.o Ensures proper customer signatures are obtained via electronic tracking and reporting.
    o Identifies and executes project's implementation strategy in accordance with Industry Regulations for timely communication of patient safety recalls.
    • Proactively identifies areas of risk with non-compliance to industry regulations for patient safety recalls and non-mandatory updates.
    • Manages project milestones to ensure on time completion and identify, with anticipation, actions required to keep them on track, including customer milestones such as proactive scheduling and required room availability for update performance.
    • Provides status updates and escalations to various levels of management when compliance and on time completion are at risk.
    • Provides reports on progress and actions on a regular basis by researching, documenting, and presenting findings.
    • Maintains professional and courteous communication with internal and external customers to ensure smooth, clear, concise, and timely communication of all types.
    • Ensures labor and travel reimbursements are achieved by monitoring and tracking on time completion.
      This position may suit you best if you are familiar with what is below, and would like to do develop your career with Healthineers
      • Able to demonstrate the ability to handle semi-complex to complex projects and determine the critical path to improve timely performance
      • Knowledge of SAP a plus but not required
      • You have good PC skills (MS Office software like Word, PowerPoint, Excel and Outlook)
      • Strong communication skills needed, both verbal and written
        Required skills to have for the success of this role

        • Bachelor's degree or equivalent experience required
          At client Healthineers, we value those who dedicate their energy and passion to a greater cause. Our people make us unique as an employer in the med-tech industry. What unites and motivates our global team is the inspiration of our common purpose: To innovate for healthcare, building on our remarkable legacy of pioneering ideas that translate into even better healthcare products and services. We recognize that taking ownership of our work allows both us and the company to grow. We offer you a flexible and dynamic environment and the space to move beyond your comfort zone to grow both personally and professionally.

          As an equal-opportunity employer we are happy to consider applications from individuals with disabilities.

Keywords: CorTech, Cary , Service Project Manager 1 : 321735, Executive , Cary, North Carolina

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