Assistant Manager
Company: Triangle Dairy Queen
Location: Morrisville
Posted on: June 25, 2022
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Job Description:
To create positive memories for all who touch DQ. To oversee
entire restaurant operations including financial performance,
product production, inventory, personnel, sales, and marketing for
the restaurant. To ensure restaurant is operated within guidelines
established by owner. To set high standards and create a great
environment for the team to work.What Makes Dairy Queen Sweet?
Check out these DQ Perks:1) Flexible Schedules - Dairy Queen
understands that you probably have commitments to your family,
friends, school or sports teams. We think that being in other
activities and in other parts of the community are important. We
will try and work around your schedule to make it easier to achieve
your goals. At Triangle Dairy Queen you can receive and change your
schedule online through an app on your phone.3) Casual Uniforms -
Being comfortable is important to being able to do a job well. We
provide your company DQ T-shirt and Hat, you wear your favorite
jeans!4) Get More - Triangle Dairy Queen offers opportunities to
achieve raises quickly, we consider our team to be more than just
employees. Great Health Care Insurance benefits and 401k are
available. Monthly Management Bonus Program rewards you for your
successes!5) Opportunities await you -Triangle Dairy Queen will
provide you with extensive on the job training to make you a pro.
After you master one area, you can learn another.6) Referral Bonus
- It is important to work on a team you respect and connect. We
offer referral bonuses to our existing crew members to invite their
friends and family to be there teammates at work!Job
Requirements/Responsibilities:OperationsStrive for operational
levels that meet or exceed the Fan's expectations in the areas of
quality, service and atmosphere, creating value through an
excellent experience and a fair price.Manage restaurant COGS and
taking corrective action if necessary, maintaining inventory and
projecting restaurant demand changes throughout the year. Regularly
adjust team training to mitigate variances.Lead team and ensure
that cash control/security procedures are followed.Efficiently
control Labor related costs according to demand and service levels
based on financials and set goals for restuarantTraining Ensure
that every member of crew is trained and fully knowledgeable on all
PRIDE systems and routines, product recipes, food safety practices
and restaurant safety practices.Fan ServiceEnsure that Fan service
in all areas meets or exceeds company standards.Establish standards
for crew to handle customer concerns using our BLAST model.Ensure
that customer complaints are promptly and appropriately addressed
to resolve the problem and ensure that each dissatisfied customer
becomes a return Fan.Understands the importance of speed of service
and resolve bottlenecks in work flow.Build relationships with
return or preferred patrons.Team Member LeadershipAccomplish store
objectives by hiring, training, coaching and developing the store
management team and hourly crew members to build a highly skilled
and productive team.Ensure thorough training and new hire
orientations take place; clearly communicate job expectations;
monitor each employee and manager's performance and job
contributions, provide ongoing and helpful feedback against
expectations.Responsible for effective scheduling and ensuring that
the restaurant is properly staffed to drive sales volumes. Prepare
crew members' schedules to meet staffing requirements for different
day parts and different seasonal demands, and to meet established
labor goals.Role model and enforce policies and procedures.Maintain
a positive working relationship with all restaurant staff to foster
and promote a cooperative and pleasant working climate, which will
be conducive to maximizing employee morale, productivity and
efficiency.*employees that work 30+ hours a week are eligible for
benefitsPI183143335
Keywords: Triangle Dairy Queen, Cary , Assistant Manager, Executive , Morrisville, North Carolina
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