Clinical Compliance Program Manager - Hospital Quality & Innovation
Company: UNC Health Care
Location: Morrisville
Posted on: August 7, 2022
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Job Description:
Description
Become part of an inclusive organization with over 30,000 diverse
employees, whose mission is to improve the health and well-being of
the unique communities we serve.
This position may involve support of various hospitals and health
care systems within the UNC Health Care System, but will be
employed by Rex Hospital, Inc. (this includes, but is not limited
to, for purposes of payroll, health benefits, retirement options,
and applicable policies).
Summary
This position is responsible for management interdisciplinary
projects and programs and by leading complex initiatives across UNC
Health. -Key initiatives include ensuring compliance with CMS'
Promoting Interoperability program, managing CMS regulatory
reporting programs and driving improvements in public reporting
programs. Example initiatives could include improvements in
continuity of care, transitions and readmission reductions;
improving patient safety and reducing patient harms and
coordination of the annual Leapfrog hospital survey. The position
will regularly collaborate with system and entity leadership and
staff as well as key business partners from Information Services,
Enterprise Analytics and Data Sciences, and other
improvement-focused and operations departments.
Provides quality and organizational excellence by leading
cross-functional quality and process improvement initiatives.
Serves as mentor to specialists and analysts. Influences leaders
and leads complex improvement projects. May supervise specialists,
analysts or administrative support staff.
Responsibilities:
1. Provides quality and organizational excellence by leading
cross-functional quality and process improvement initiatives.
Serves as mentor to specialists and analysts. Influences leaders
and leads complex improvement projects. May supervise specialists,
analysts or administrative support staff.
2. Customer Service-Facilitator or negotiator that can assist in
areas of disagreement. Ability to step into a bad situation and
change the direction by emphasizing empathy and willingness to do
the right thing. Able to get people to look at things objectively
and pick the best solution for the system.
3. Measurement & Analysis-Identifies and drives analytic needs for
improvement projects/initiatives. Supports leaders in development
of problem charter and selection of best approach to solve a
particular problem. Mastery of basic statistical concepts, tools
and techniques and working knowledge of advanced topics (e.g.,
linear regression, logistic regression, DOE, etc.). Teaches/mentors
others on basic topics and able to assist others with advanced
topics.
4. Problem Solving & Implementation-Makes decisions based on
analyses and data. Challenges leaders and their current processes
when improvement is needed. Develops interventions and initiatives
based on data. Able to resolve conflicts across multiple depts.
Able to sell concepts to other depts/divisions. Strives to
implement solutions that span multiple depts/divisions. Identifies
methods for solving problems which eliminate steps, speeds
processes, and reduces complexity.
5. Project Management-Influences and gains commitment from all
members of project team. Able to identify resources necessary to
meet project needs (budget, personnel, and leadership). Able to
obtain and maintain executive support for project through
communication and leadership. Acts as a consultant or mentor to
other groups interested in implementing similar solutions. Key
participant in executive committees. Leads complex improvement
projects.
6. Tools, Methodologies & Technologies-Leads/manages/Mentors
specialist and analyst regarding tools, methodologies and
technologies. Provides cross-functional, cross-business, cross area
work.
Preferred Qualifications:
RN with inpatient experience strongly preferred.
Experience abstracting patient records, especially for Core
Measures preferred.
Experience managing Promoting Interoperability programs
preferred.
Other Information Other information:
Education Requirements:
--- Bachelor's degree in an appropriate discipline.
Licensure/Certification Requirements:
--- No licensure or certification required.
Professional Experience Requirements:
--- If a Bachelor's degree: Three (3) years of experience in
quality team facilitation, project management, process improvement
or quality data analysis role. Clinical Experience associated with
leading quality improvement efforts may be assessed as equivalent
to direct quality improvement experience both in determining
minimum requirements, as well as level of experience.
--- If a Master's degree: One (1) year of experience in quality
team facilitation, project management, process improvement or
quality data analysis role. Clinical Experience associated with
leading quality improvement efforts may be assessed as equivalent
to direct quality improvement experience both in determining
minimum requirements, as well as level of experience.
Knowledge/Skills/and Abilities Requirements:
Job Details Legal Employer: - NCHEALTH
Entity : Shared Services
Organization Unit : Hospital Quality & Innovation
Work Type : Full Time
Standard Hours Per Week : 40.00
Work Schedule : Day Job
Location of Job : US:NC:Morrisville
Exempt From Overtime : Exempt: Yes
Keywords: UNC Health Care, Cary , Clinical Compliance Program Manager - Hospital Quality & Innovation, Executive , Morrisville, North Carolina
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