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Manager, IT

Company: Breeze Thru Markets , LLC
Location: Cary
Posted on: September 23, 2022

Job Description:

Job Title: IT Manager Work Schedule: Full Time Job will include these benefits-car allowance ($400 , base pay, bonus plan, 401K with match *Ability to work a flexible schedule to be available to address issues as necessary (nights, weekends, and holidays) - frequent local and some overnight travel may be required. Reports To: Vice President of Retail About Breeze Thru At Breeze Thru, our goal is to provide each customer who visits our stores with top notch service in a friendly, clean, and safe environment. As a part of the Breeze Thru family, you will have the opportunity to positively impact our growing business by participating in all aspects of the job. As an IT Manager, you will not be stuck doing one task, some responsibilities may include: --- Identifying and procuring the hardware and software needed to satisfy support center and store requirements --- Installing hardware and peripheral components such as back-office PCs, routers, firewalls, registers, monitors, keyboards, and printers at the support center and on the store premises --- Loading appropriate software packages such as operating systems, networking components, and office applications --- Assisting in the customization and adaption of existing programs to meet support center and store requirements --- Providing telephone, in-person, and online support to the store locations and the support center --- Coordinating activities with network services, hardware providers, software providers, and information systems groups --- Providing updates, statuses, and completion information to manager and/or users, via voicemail, e-mail, or in-person communication --- Dispatching major hardware issues to service providers for resolution --- Connecting users to networks and providing initial training --- Administering e-mail, Microsoft Office components, and anti-virus systems --- Managing licensing of related software and hardware with providers --- Assisting in research and procurement of computer accessories and supplies Requirements --- Strong interpersonal skills and customer service focus --- Four-year degree in computer science, management information systems, computer engineering; or a four-year degree in another field of study which includes courses in computer programming, systems analysis, system development, or systems engineering is preferred. --- A minimum of 3-5 years of IT experience in a multi-unit convenience and/or retail environment preferred --- Excellent communication and English skills --- Valid driver's license and transportation required Knowledge, Skills, and Abilities --- Knowledge of DNS, DHCP, routing, and networking --- Knowledge of operating systems (Windows 10, Microsoft Office 2016) --- Strong organizational skills --- Self-motivated with the ability to work independently --- Ability to prioritize and handle multiple tasks and meet multiple deadlines simultaneouslyPI191617450

Keywords: Breeze Thru Markets , LLC, Cary , Manager, IT, Executive , Cary, North Carolina

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