Service Project Manager 3

Company: 804 Technology
Location: Cary
Posted on: September 25, 2022

Job Description:

Are you a Project Manager seeking your next employment opportunity? 804 Technology is currently seeking a Service Project Manager for a long term contract position (12+ months) with a client in Cary, NC. The job description is listed below and for additional information, Please contact Don Shell with 804 Technology.Key ResponsibilitiesManage internal Customer Service projects to be conducted in time, quality, and cost.This position is responsible for facilitating the timely completion of FDA Regulated UpdatesSimultaneously manages multiple Update revisions/projects at any given time.Works closely with Product Support Teams/Business Units and Data Management Teams to ensure install base accuracy and data integrity for FDA Compliance Reporting.Organizes, prepares, mails and tracks FDA Regulated Customer Safety Advisory Notices for all patient safety recalls.Ensures proper customer signatures are obtained via electronic tracking and reporting.Identifies and executes project's implementation strategy in accordance with Industry Regulations for timely communication of patient safety recalls.Proactively identifies areas of risk with non-compliance to industry regulations for patient safety recalls and non-mandatory updates.Manages project milestones to ensure on time completion and identify, with anticipation, actions required to keep them on track, including customer milestones such as proactive scheduling and required room availability for update performance.Provides status updates and escalations to various levels of management when compliance and on time completion are at risk.Provides reports on progress and actions on a regular basis by researching, documenting, and presenting findings.Maintains professional and courteous communication with internal and external customers to ensure smooth, clear, concise, and timely communication of all types.Ensures labor and travel reimbursements are achieved by monitoring and tracking on time completion.Skills:Able to demonstrate the ability to handle semi-complex to complex projects and determine the critical path to improve timely performance.Knowledge of SAP a plus but not required.Must have good PC skills (MS Office Suite software like Word, PowerPoint, Excel and Outlook).Strong communication skills needed, both verbal and writtenEducation Requirements:Bachelor's degree or equivalent experience required804 Technology is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, disability or national origin.

Keywords: 804 Technology, Cary , Service Project Manager 3, Executive , Cary, North Carolina