Assistant General Manager for Fast Causal Pub Concept

Company: MKR Restaurant Group LLC
Location: Apex
Posted on: November 26, 2022

Job Description:

*We are currently seeking a passionate Assistant General Manager to join our established restaurant brand, and lead all aspects of our day-to-day operations. This opportunity is located in Apex. The AGM will be responsible for providing high-quality food and beverage while motivating our staff to provide memorable experiences for our guests. To be successful in this role, you'll need to be comfortable managing both FOH and BOH. Ultimately, the AGM will ensure our restaurant runs smoothly and customers have pleasant dining experiences while being present during every shift.*

*BENEFITS OF WORKING WITH US: *

* *Full-time or Flex Hours available*
* *Medical, Dental, and Vision insurance*
* *Vacation time*
* *Work-life balance*
* *401K plan with generous employer matching*
* *Constant support from a team of professionals committed to your ongoing success*

*ESSENTIAL DUTIES/RESPONSIBILITIES: *

* *Coordinate Front of the House and Back of the House restaurant operations daily*
* *Deliver superior service and maximize customer satisfaction*
* *Respond efficiently and accurately to customer complaints*
* *Regularly review product quality and research new vendors*
* *Organize and supervise shifts*
* *Appraise staff performance and provide feedback to improve productivity*
* *Estimate future needs for goods, kitchen utensils and cleaning products*
* *Ensure compliance with sanitation and safety regulations*
* *Control operational costs and identify measures maximize profits, maintain revenue and quality*
* *Create detailed reports on weekly, monthly and annual revenues and expenses*
* *Promote the brand in the local community through word-of-mouth and restaurant events*
* *Recommend ways to reach a broader audience (e.g. discounts and social media ads)*
* *Train new and current employees on proper customer service practices*
* *Implement policies and protocols that will maintain future restaurant operations*
* *Ensure efficient restaurant operations on a daily/shiftily basis*
* *Maintain high quality, productivity, and exceptional customer service standards*
* *Reports to the General Manager*
* *Most importantly... Have fun!*

*REQUIRED SKILLS/ABILITIES: *

* *Proven work experience as a Restaurant Manager, Hospitality Manager or similar role*
* *Proven customer service experience as a manager*
* *Extensive food and beverage knowledge, with the ability to remember and recall ingredients and dishes to inform customers and wait staff*
* *Familiarity with restaurant management software*
* *Strong leadership, motivational, and people skills*
* *Acute financial management skills*
* *Knowledgeable and comfortable with P&L's, forecasting, and budgeting*
* *Must have a hands-on approach and be able to lead by example*

*EDUCATION AND EXPERIENCE: *

* *High School diploma or equivalent. Bachelor's degree in Business Administration; hospitality management or culinary schooling (Preferred)*
* *Minimum of 4 years of experience in a Full-Service restaurant management role*

*PHYSICAL REQUIREMENTS: *

* *Must be able to lift up to 25 pounds at times*
* *Prolonged periods of standing and walking through the restaurant*
* *Must be able to withstand high temperatures in the kitchen*

Job Type: Full-time

Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
Experience level:
* 4 years
Restaurant type:
* Bar

Work Location: One location%58047475%

Keywords: MKR Restaurant Group LLC, Cary , Assistant General Manager for Fast Causal Pub Concept, Executive , Apex, North Carolina