Cary, NC Resort Assistant Manager

Company: PET PALACE ENTERPRISES LLC
Location: Cary
Posted on: March 14, 2023

Job Description:

Job Details

Job Location
Pet Palace Waldo - Cary, NC

Description

Do you love animals? Are you looking for a fun and rewarding career that you can take pride in daily?

Pet Palace has created the ideal environment for pet boarding, daycare and grooming needs. We provide playful days and peaceful nights by providing pets with daily play sessions and luxurious accommodations. Our unique model was designed with all pets comfort and safety as our top priority.

At Pet Palace, we are always looking for hard working, energetic, compassionate pet lovers to join our team! Our ideal applicants are pet enthusiasts with a strong work ethic and attention to detail that thrive in energetic environments. Our ability to provide an unparalleled experience to our pets and customers is also grounded in our employees' ability to work together as a team.

As a member of our team, we offer:

• Attractive Pay with Eligibility for Multiple Increases Yearly
• Flexible Hours
• Opportunities for Advancement
• Facility Travel
• Amazing Employee Rewards Program
• Frequent Free Lunches Position Summary
  
  The Resort Manager oversee the workflow of the facility to ensure the location is maintaining and exceeding Customer expectations. This position is responsible for supporting and advancing team members to achieve the Company's mission, vision, and values.
  
  Supervisory Responsibilities
  
  o Lead and develop all Pet Care, Customer Service, and Grooming Specialist teams to maximum performance
  o Complete the recruitment, hiring, and promotion employees
  o Manage employee schedules, payroll, and facility deposits
  o Train, develop, and coach the Assistant Manager
  o Provides constructive and timely performance evaluations.
  o Handles discipline and termination of employees in accordance with company policy.
  
  Duties/Responsibilities
  
  o Oversee the day-to-day operations and maintain the quality working standards of the facility, operations, procedures, cleanliness, and overall workflow
  o Initial point of contact for all client and pet issues and escalate to District Manager when needed
  o Operate and encourage all employee to work in a safe manner
  o Other duties as assigned
  
  Qualifications
  
  Required Skills/Abilities
  • Flexible schedule including nights & weekends
  • Excellent leadership & organizational skills
  • Excellent verbal and written communication skills
  • Energetic, caring, & passionate about animals
  • Attention to detail & ability to observe animal behaviors on a daily basis
  • Operate basic computer software
  • Ability to prioritize tasks and to delegate them when appropriate.
  • Excellent interpersonal and customer service skills Education and Experience
    • Previous management experience required
    • Experience managing 50 or more employees
    • 1 or more years of experience in an animal environment Physical Requirements
      • Capable of lifting up to 40 pounds
      • Ability to stand up to 8 hours

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