General Manager

Company: Aqua-Tots Swim School
Location: Cary
Posted on: March 16, 2023

Job Description:

Job descriptionIf you are looking to join a team that truly values culture while working AND playing hard, keep reading.Aqua-Tots Swim School is looking to hire a highly motivated leader ready to join our close-knit team as the General Manager of our Cary school! -The right person will embody our Core Behaviors: Be Friendly, Be Driven, Be Humble, and Be Willing.You will be leading a team of 15-25 teammates, and managing all aspects of a local swim school operations to provide world-class customer service in a cutting-edge, clean facility to provide outstanding swim lessons that adhere to the Aqua-Tots Standard of excellence. We see our General Managers as small business owners who take accountability and pride in their team and school.Benefits:-Salary plus substantial quarterly bonuses-Multiple incentives including trips, travel stipends, and additional bonuses-Opportunity for growth - we promote from within and are rapidly growing!-Flexible schedule-PTO and extended closures during all major holidays-Matching 401K-Education and Enrichment Reimbursement-Health Insurance, Life Insurance, employer-paid vision/dentalThis is the career for you if:-You embody our core behaviors: "Be Friendly, Be Driven, Be Humble, Be Willing."-You lead, not manage. You are able to lean into hard conversations and are energized by growing others.-You thrive in a team-focused environment. You know when to ask for help, when to delegate, and know the way to success is through your team.-You're proactive, a critical thinker, take initiative, and you don't wait to be told what to do.-You excel in overseeing and projecting operational metrics with the ability to set goals and execute them.-You have great attention to detail, the ability to multitask, punctuality, organization skills, and follow-through. Excellent written and verbal skills are a must.-You enjoy and thrive in a fast pace environment.Schedule:-Typically 11am-7pm during the week. Flexible and based on the needs of your school.-3-4 weekend days per month-Significant (paid) time off for holidays and additional closed days monthly-More weekly time off during slower seasonsResponsibilities: (Including but not limited to):-Maintain excellent swim lessons and customer service.-Build trust and a sense of community for the team and families we serve by being present in the lobby, and engaging with the team, working alongside them.-Lead a capable team of front desk teammates and water safety instructors that are driven by the mission and embody our core behaviors.-Ensure the facility is well maintained and family ready before, during, and after operating hours.-Maintain organized processes and systems used by the team.-Oversee and directly influence all school operations including but not limited to: Revenue goals and projections, P&L, payroll, class percentages, turnover, and customer satisfaction through Net Promoter Scores.Get a feel for what it's like to join Team Tots:https://www.youtube.com/watch?v=ne-cqjkjcjY&feature=youtu.bePowered by JazzHR

Keywords: Aqua-Tots Swim School, Cary , General Manager, Executive , Cary, North Carolina