Deposit Operations Manager
Company: Local Government Federal Credit Union
Location: Raleigh
Posted on: May 7, 2024
Job Description:
Description:The Deposit Operations Manager is responsible for
recommending, directing, and implementing Credit Union and
department policies, procedures, and projects to develop the
Operations department in accordance with organizational strategy.
In addition to day-to-day operations management, staff development,
and budgeting/forecasting, the Deposit Operations Manager will be
responsible for developing and implementing processes to maximize
operational efficiency, compliance, and business continuity.
Further, the Deposit Operations Manager will play a key role in
developing and implementing new product and services offerings for
the Credit Union membership, including selecting and managing
vendor relationships, and system configuration.NORMAL DAY-TO-DAY
WORK
- Manage the daily operations of the department and ensure that
procedures and practices align with Credit Union expectations and
regulatory requirements, including all applicable federal and state
laws and regulatory guidance governing financial institutions.
- Develop operations systems by determining requirements and
create and oversee implementation of new and/or revised policies,
procedures, and practices to optimize day-to-day functions, ensure
controls are in place and systems are operating at their
optimum.
- Conduct regular review of all applications in Operations.
Monitor and, as needed, address all item processing, exception
processing, non-post, stop pays, and NSF items related to deposit
operations, including, but not limited to: ACH, checks, RDC, bill
pay, P2P, wires and Regulation D.
- Manage daily risks associated with operations by ensuring
controls, policies and procedures are in place and functioning,
including necessary staffing and cross-training; lead the process
of continuous improvement of same.
- Gather and analyze financial information for inclusion in
various financial and regulatory reports; develop daily, weekly,
and monthly reports for use in assessing and maximining operational
efficiency.
- Manage relationships with current and future Operations
vendors.
- Research new technologies and alternative methods of
efficiency. Monitor new implementations, upgrades, and releases for
current and future operations systems, oversee user testing for
implementation and optimization, as well as develop, and as
appropriate, implement communication and training strategies for
other staff to ensure the latest technology is available to
members.
- Manage cross-departmental functions, including documents,
forms, notices, and statements. Provide backup support for each
area of the department.
- Manage the design, implementation, and support of solutions for
managing operations and electronic records. Ensure systems meets
departments' changing needs by exploring system releases and
implement needed enhancements.
- Lead change management and business process improvement
initiatives throughout all departments for successful
implementation of new products and services and any related
systems, associated processes and policies. JOB QUALIFICATIONS Here
are a few qualifications you MUST have to be qualified for this
position.
- Minimum 4 - 6 years of financial institution experience in
operations and/or deposit servicing.
- Minimum 1 - 3 years of management experience.
- Accredited ACH Professional (AAP) certification, or ability to
obtain certification within the first year of employment.
- Strong communication skills to articulate to various audiences,
technical and non-technical, as well as entry level to Executive
Management.
- Ability to handle multiple priorities as well as confidential
information.
- Ability to function in a Consumer business office environment
and utilize standard office equipment including but not limited to:
PC, copier, telephone, etc.
- Ability to lift a minimum of 25 lbs. (file boxes, computer
printer).
- Travel required on occasion.Here are a few qualifications we'd
LIKE for you to have.
- Bachelor's degree in Finance, Accounting, Economics, Business,
or related field.
- Knowledge of Ensenta, Co-Op BillPay, and Harland Clark
systems.
- Experience in implementation of Fiserv back-office systems, to
include Fiserv DNA, Fiserv Item Processing and Payments Exchange
(formerly Wirechange).
- Knowledge of a variety of financial products and services;
experience with multiple products and/or system implementations.
OUR CULTUREOur organization believes we can all do well by doing
good. We value the contributions of diverse minds and prioritize
the success and wellbeing of our employees. We also believe every
person in our organization plays a role in supporting a healthy
environment and helping to achieve our goal of prosperity for all.
To this end, we recruit bright, energetic, and talented people to
be members of our team. In return, we offer a dynamic workplace
that presents opportunities for professional advancement and
individual growth. We strive to always display integrity,
self-awareness, courage, and respect for one another while
continuing to seek opportunities to learn. We really believe that
when our employees succeed, our community wins. If you have
questions about this position description, please feel welcome to
ask. You can reach HR at: Human Resources3600 Wake Forest Rd,
Raleigh, NC 27609 Requirements:
PI31fc5af32e72-8414
Keywords: Local Government Federal Credit Union, Cary , Deposit Operations Manager, Executive , Raleigh, North Carolina
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