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Director - Strategic Planning

Company: MetLife
Location: Cary
Posted on: June 13, 2019

Job Description:

Job Location : United States : Cary : North Carolina----------Role Value Proposition:Global Technology & Operations (GTO) includes over 17,000 associates across 42 countries Service our customers in operations and global customer call centers where we deliver global support services, including global real estate, global corporate security, and global innovation.----This role,--for a Director --- Strategic Planning, will This role will lead annual financial and portfolio planning activities while defining and executing relevant governance to drive strategic initiatives for Global Service and Operations Mid Markets by working directly with the SVP of Global Service and Operations Mid Markets and team in driving operational performance and for ensuring support for our business and marketing strategies.-- This role will provide close collaboration and partnership will be required with other cross functional business partners, such as: Information Technology, Finance, strategy and planning, shared services and other enabling functions. Serve as a "Chief of Staff--- to ensure that business planning and objectives are tracked and reported accordingly. Drive operational excellence through identification, prioritization and implementation of projects that meet strategic, tactical, market and customer demands.Key Responsibilities: Partners with Country Heads of Service and Operations to execute strategy by setting monthly, quarterly, and annual targets for the applicable KPIs.Analyzes performance indicators & prepares management reports for SVP.Manages and owns the Planning process for Global Service and Operations Mid Markets including: preparing/improving templates, leading the process to guarantee that the information requested to the countries is aligned with the requirements of the difference audiences that the Plan will be presented to, ensures all the deadlines are met, provide analysis of the submitted plan to provide guidance to the countries, consolidate the country plans to be presented to different audiences, prepares all the necessary reports that are required to present as part of the Corporate Planning Process and tracks on a continuous basis how actual performance compares against the plan.Owns & leads the process for collecting Operations and Services Operating Expenses for all the countries by partnering with financial teams at Regional, Sub-Regional and country level and provide quarterly analysis on Operating Expenses variances against previous performance and planned performance.Partners with Global Shared Services to execute on strategy for shared service centers & service adoption.Prepares reports & presentations to communicate the Global Service and Operations Mid Markets Strategy; as well as, complex financial analysis and status reporting for key Operations projects.Manage/develop staff with ability to delegate and oversee key tasks. Essential Business Experience and Technical Skills:Required: Bachelor---s degree10+ yrs. related experience5+ yrs. of prior leadership experiencePreferred: Advanced degree (Masters, etc)12+ yrs. related experienceStrong quantitative and analytical skills, and strong financial/accounting skills --- able to critically analyze and ---tell the story--- of complex financial, transactional and other type of information.---At Employer, we---re leading the global transformation of an industry we---ve long defined. United in purpose, diverse in perspective, we---re dedicated to making a difference in the lives of our customers.---Employer is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is Employer's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.Employer maintains a drug-free workplace.For immediate consideration, click the Apply Now button. You will be directed to complete an on-line profile. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.Requisition #:--109050--

Keywords: MetLife, Cary , Director - Strategic Planning, Executive , Cary, North Carolina

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