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Sr. Project Manager

Company: Metlife Tech Jobs
Location: Cary
Posted on: November 8, 2019

Job Description:

Job Location: United States: Cary, North CarolinaRole Value Proposition: At MetLife, we seek to make a meaningful impact in the lives of our customers and our communities. - The Global Technology & Operations group (GTO) is a diverse team of engineers, developers, business analysts, claims analysts and project managers with the freedom to create innovative and solutions to address core business challenges with MetLife. This position will reside in the Group Program Management Office, a consolidated organization in Group Benefits Operations responsible for execution of the Group Benefits project portfolio. This Project Management position has primary responsibility for taking projects from original concept through final implementation including structuring, planning, and managing multiple large and/or complex business or IT projects. This person will work independently and successfully manage projects following department documentation and performance standards. This person must also be able to manage the expectations and interests of project team members, key sponsors, & stakeholders to ensure their continued support and appropriate participation in the project. Responsibilities may also include oversight for other project managers who may own one or more work stream in their program or project.Key Responsibilities:

  • Working independently, develops and monitors end-to-end detailed work/project plans (Planning/Initiation, Requirements & Analysis, Build, Test, and Deploy). Define project inter-dependencies, outputs, work break down structure, critical path dependencies, task durations, etc. Track team progress against plan.
  • Determines specific business application software requirements to address business needs and analyses and designs solutions. Provides information to end users to help resolve problems regarding assigned system(s).
  • Requires the ability to lead and motivate project team members that are not direct reports, as well as providing work direction to lower-level staff members. Set team performance expectations and define each team member's roles and responsibilities. Provide management input on team member performance. - Coaching and mentoring less senior project managers.
  • Define high level project requirements and document stated benefits; assist business leaders with business case and ROI development and define project success criteria. Identify and document project scope and objectives, leveraging stakeholders and other SMEs to understand the business needs. Identify resources needed to deliver tasks per the project plan. Define resource needs/requirements, secure resource alignment and track resource allocations against the project schedule - taking into account resource availability and / or constraints. Proactively identify and resolve resource constraints with appropriate resource managers / departments.
  • Develop project communication plan. Communicate project progress and status to all levels of the organization through status reports, stakeholder presentations, project scorecards, and other mediums as required.
  • Adhere to MetLife Group PMO project documentation standards (following MetLife RIM guidelines) using standard templates and tools such as project charters, status reports, ROI worksheets, PAR documentation, change requests, issue/action logs, etc.
  • Manage critical relationships (in a matrix environment) with all key project team members and stakeholders. -Identify and escalate project risks/issues and propose solutions.
  • Apply change management methodologies to ensure appropriate change tracking and approvals. Ensure critical changes have documented approvals and do not negatively impact the project's stated benefits. Identify and manage Operational Readiness and rollout tasks and activities - including process documentation, work instructions, training and other readiness communications.
    • Run effective project status meetings, manage meeting minutes and action plans, and ensure team is delivering approved project scope deliverables on time/budget - per the plan.
    • Coordinate Project estimates with IT and other Partners and update at set stages through the project lifecycle; Manage Project Budget/Financials through financial tracking and reporting (plan, actual, forecast). Essential Business Experience and Technical Skills:Required:
      • High school diploma
      • 8+ years of work or project experience
      • 5+ years in the role of managing projects.
      • Proven ability to plan, organize and lead the execution of large and/or complex projects that span many IT and / or business departments, business process, and applications.
      • Demonstrated time management and organizational skills.
      • Ability to work independently with minimal oversight
      • Exceptional communication and presentation skills, both verbal and written. Ability to interpret and communicate complex ideas - for a wide variety of audiences.
      • Exhibit strong collaboration and ability to engage across multiple functions and business units.
      • Ability to negotiate and resolve conflict effectively.
      • Ability to lead, motivate and support a project team(s) across multiple areas in the organization.
      • Facilitate effective discussions and prioritize work to maximize work effort of the team.
      • Ability to learn and understand organizational dynamics.
      • Ability to influence within own team and with partners and senior management.
      • Identify risks to project success and recommend course of action to prevent risk from negatively impacting the project. Effectively recognize when to escalate issues and options to senior management for resolution.
      • Financial and business acumen.
      • -Ability to work in a matrix (cross departmental) and virtual work environment.
      • Good working knowledge of all MS Suite Software (PowerPoint, Excel, Word, Outlook, Other)
      • Proficient in MS Project. Preferred:
        • Bachelor's degree
        • PMI training, Certified Associate in Project Management (CAPM), or PMP certification.
        • Knowledge of current MetLife systems and technology.
        • Knowledge of MetLife business structure, products, and end to end processes and outputs.
        • Exposure to Information Technology Project Methodologies and Terminology (PMBOK, MetLife PPM) TravelUp to 10%"At MetLife, we're leading the global transformation of an industry we've long defined. United in purpose, diverse in perspective, we're dedicated to making a difference in the lives of our customers."MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.MetLife maintains a drug-free workplace.For immediate consideration, click the Apply Now button. You will be directed to complete an on-line profile. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.Requisition #: -112545 -

Keywords: Metlife Tech Jobs, Cary , Sr. Project Manager, Executive , Cary, North Carolina

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