MEDICAL ASSISTANT, CERTIFIED
Company: Duke University Health System
Posted on: January 16, 2022
Duke University Hospital is consistently rated as one of the
best in the United States and is known around the world for its
outstanding care and groundbreaking research. Duke University
Hospital has 957 inpatient beds and offers comprehensive diagnostic
and therapeutic facilities, including a regional emergency/trauma
center; a major surgery suite containing 51 operating rooms; an
endo-surgery center; an Ambulatory Surgery Center with nine
operating rooms and an extensive diagnostic and interventional
radiology area. In fiscal year 2018, Duke University Hospital
admitted 42,916 patients and had 1,085,740 outpatient visits in
fiscal year 2017.
U.S News & World Report named Duke University Hospital #1 in North
Carolina and #1 in the Raleigh-Durham area in 2018-19.
Duke University Hospital is ranked in the top 20 nationally for
seven adult specialties, including cardiology and heart surgery,
nephrology, ophthalmology, orthopedics, pulmonology, rheumatology,
In addition to its hospitals, Duke Health has an extensive,
geographically dispersed network of outpatient facilities that
include primary care offices, urgent care centers, multi-specialty
clinics and outpatient surgery centers.
Duke Nursing Highlights:
Duke University Health System is designated as a Magnet-- -
Nurses from each hospital are consistently recognized each year as
North Carolina-- - -s Great 100 Nurses.
Duke University Health System was awarded the American Board of
Nursing Specialties Award for Nursing Certification Advocacy for
being strong advocates of specialty nursing certification.
Duke University Health System has 6000 + registered nurses
Quality of Life: Living in the Triangle!
Occ Summary The Medical Assistant, Certified functions as an
integral member of the medical and/or nursing staff in the
examination and treatment of interdisciplinary healthcare team in
providing direct patient care. The Medical Assistant, Certified
performs routine administrative and patient care supportive duties
in a Health System medical practice that assist patients and ensure
the clinic/office runs smoothly.
Work Performed Clinical responsibilities: directed. and procedures.
The CMA takes medical histories and records vital signs, explains
The CMA greets patients, answers telephones, schedules appointments
to May be requested to be a liaison for clinic activities such as
Joint Other clinical support responsibilities include disposing of
Patient care support responsibilities may include assisting the
medical forms, handles billing, bookkeeping to include receiving
copays and treatment procedures to patients, and prepares patients
for examinations and nursing staff during examination and
procedures, collecting and preparing laboratory specimens,
performing basic laboratory test in the clinic/office, taking
electrocardiograms, removing sutures/ staples, changing sterile and
non-sterile dressings, promoting patient/family understanding of
the educational content and his/her involvement in the plan of
care, and documenting in the patient record. contaminated supplies,
instrument processing, high level disinfection and sterilization of
medical instruments, telephoning prescriptions to a pharmacy,
preparing and administering medications as directed by a physician,
and authorizing drug refills as directed. Performs other clinical
functions as delegated and supervised by the physician.
Administrative responsibilities: include arrive appointments in
MaestroCare, checkout patients, and referral scheduling; arranges
for hospital admissions and laboratory services, updates and files
patient medical records, fills out insurance collections on account
balances; correspondence, and ordering clinical and clerical
supplies and forms. Performs other administrative duties as
Commission and falls and/or participate in clinic committees.
Knowledge, Skills and Abilities Good customer service skills. Heavy
lifting and the ability to transport stretcher and wheelchair
Working knowledge of sanitation, personal hygiene and basic health
and patients may be required. information Age specific
competencies. Working knowledge of sterile techniques and special
procedures that are Ability to establish and maintain effective
working relationships with work collaboratively patients and clinic
staff Medical terminology Typing skills Work requires the ability
to understand and follow oral and written Levels II and III --
Ability to independently seek out resources and Daily clinic
preparation process; registration, scheduling, charge Working
knowledge of procedures and techniques involved in administering
instructions generally acquired through a high school education and
medical assistant programming. applicable to work performed.
routine and special treatments to patients. safety precautions
applicable for work in a clinic setting. Working knowledge of
infection control procedures and safety precautions. posting, order
entry. Able to document and communicate pertinent
Level Characteristics N/A
Education Level I -- Graduation from accredited Medical Assistant
program strongly preferred. High school or GED graduation required.
Level II -- Graduation from a medical assistant program accredited
by the Commission on Accreditation of Allied Health Education
Programs (CAAHEP) or the Accrediting Bureau of Health Education
Schools (ABHES) strongly preferred. High school or GED graduation
required. Level III -- Graduation from a medical assistant program
accredited by the Commission on Accreditation of Allied Health
Education Programs (CAAHEP) or the Accrediting Bureau of Health
Education Schools (ABHES) strongly preferred. High school or GED
Experience Level I -- No experience required. Level II -- Must have
at least 1 year of clinical experience as a Medical Assistant in a
clinical setting. Level III -- Must have at least 3 years of
clinical experience as a Medical Assistant in a clinical setting.
Note: 1 year of experience will be provided for an Associate degree
in Medical Assisting. General Ladder Statement: In addition to the
education and experience noted, applicants must meet all
requirements set forth in the Medical Assistant, Certified
(CMA/RMA) Ladder Program document for Levels II and III.
Degrees, Licensures, Certifications Level I -- Certification by
AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level II
-- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS
required. Level III -- Certification by AAMA, AMT, NHA-CCMA, NCMA
or ARMA required. BLS required.
Duke is an Affirmative Action/Equal Opportunity Employer committed
to providing employment opportunity without regard to an
individual's age, color, disability, gender, gender expression,
gender identity, genetic information, national origin, race,
religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration,
innovation, creativity, and belonging. Our collective success
depends on the robust exchange of ideas -an exchange that is best
when the rich diversity of our perspectives, backgrounds, and
experiences flourishes. To achieve this exchange, it is essential
that all members of the community feel secure and welcome, that the
contributions of all individuals are respected, and that all voices
are heard. All members of our community have a responsibility to
uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University
and Duke University Health System may include essentialjob
functions that require specific physical and/or mental abilities.
Additional information and provision for requests for reasonable
accommodation will be provided by each hiring department.
Keywords: Duke University Health System, Cary , MEDICAL ASSISTANT, CERTIFIED, Healthcare , Morrisville, North Carolina
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