(Remote After Training) Entry Level Healthcare Call Center Representative
Company: Aston Carter
Posted on: March 15, 2023
Expected Start Date - 3/27/23 2 months of onsite training -
fully remote after Must be available Saturday or Sunday & 4
weekdays $15 per hour 1+ year of call center preferred 2+ years of
customer service experience requiredDescription:
- CSR's will be working out of contact center and responsible for
fielding inbound calls from customers who own their product
(discount prescriptions cards).
- CSR's will be responsible for providing website navigation
support, updating customers' accounts, and providing insight to
more affordable medication options specific to each customers'
- CSR's interact directly with customers primarily inbound but
with some outbound via telephone and computer technology.
- The representative is responsible for answering all phone calls
within the workday to assist customers (i.e., patients,
pharmacists, physicians, sales reps, etc.) with activations and
- Provide customer service related to programs to pharmacists,
physicians, consumers, and sales representatives.
- Understand and use of basic phone etiquette, reporting adverse
events and dependability and reliability in regards to reporting to
work on time and give sufficient notice of absences known in
advance. About Aston Carter: Please Note: Scammers are posing as
Aston Carter. We'll never contact you via Gmail, Telegram, or
WhatsApp and we'll never solicit money from you. At Aston Carter,
we're dedicated to expanding career opportunities for the skilled
professionals who power our business. Our success is driven by the
talented, motivated people who join our team across a range of
positions - from recruiting, sales and delivery to corporate roles.
As part of our team, employees have the opportunity for long-term
career success, where hard work is rewarded and the potential for
growth is limitless. Established in 1997, Aston Carter is a leading
staffing and consulting firm, providing high-caliber talent and
premium services to more than 7,000 companies across North America.
Spanning four continents and more than 200 offices, we extend our
clients' capabilities by seeking solvers and delivering solutions
to address today's workforce challenges. For organizations looking
for innovative solutions shaped by critical-thinking professionals,
visit . Aston Carter is a company within Allegis Group, a global
leader in talent solutions. The company is an equal opportunity
employer and will consider all applications without regards to
race, sex, age, color, religion, national origin, veteran status,
disability, sexual orientation, gender identity, genetic
information or any characteristic protected by law. If you would
like to request a reasonable accommodation, such as the
modification or adjustment of the job application process or
interviewing process due to a disability, please call or email for
other accommodation options. However, if you have questions about
this position, please contact the Recruiter located at the bottom
of the job posting. The Recruiter is the sole point of contact for
questions about this position.
Keywords: Aston Carter, Cary , (Remote After Training) Entry Level Healthcare Call Center Representative, Healthcare , Morrisville, North Carolina
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