Nurse Manager, Operations (NMO) ICU
Company: Duke Health
Location: Durham
Posted on: June 16, 2026
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Job Description:
At Duke Health, we're driven by a commitment to compassionate
care that changes the lives of patients, their loved ones, and the
greater community. No matter where your talents lie, join us and
discover how we can advance health together. About Duke Regional Hospital Pursue your passion for caring with Duke Regional Hospital in
Durham, North Carolina. With 388 beds it is the second largest of
Duke Health's four hospitals and offers a comprehensive range
ofmedical, surgical, and diagnostic services, including
orthopedics, weight-loss surgery, women's services, and heart and
vascular services. Duke Nursing Highlights: Participate in the development of the clinical areas' strategic
and operational plans Actively support and promote a professional
practice model that encourages staff participation in the
development of clinical standards that is collaborative, collegial
and utilizes current trends and data in professional practice
(clinical and administrative). Openly support and consistently
communicate mission of the unit/department and the organization.
Serve as the collective voice for unit(s) staff to communicate with
administration. Serve as the staff and patient advocate to ensure
optimal patient care. Interface with patients and families to
ensure that care is consistent with their expectations. Ensure
active use of the nursing process for patients from
pre-admission/admission to discharge and beyond (based on the
clinical setting). Serve as a professional role model and mentor to
staff by responding positively to change while supporting
colleagues through the change process. Serve as a change agent to
facilitate communication and transition that supports the mission
of the organization. Ensure a unit-based work force that is diverse
and cognizant of the value diversity brings to the workplace.
Assure coordination/participation of unit based staff on department
and organization wide councils/committees. Manage, supervise and
coordinate delivery of patient care for assigned patient care area
on a 24 hour basis. Ensure compliance with clinical patient care
standards and established policies and procedures. Maintain
clinical competencies for assigned clinical area and provides
bedside care as needed. Assess/coach and evaluate staff level of
practice. Develop programs that foster continued clinical
development from novice toexpert to positively impact on patient
care and career satisfaction of staff. Maintain required unit
records, reports and statistics for administrative purposes,
ensures compliance with established hospital policies, procedures,
objectives, quality control (POCT); PI, safety, environmental and
infection control. Communicate requirements to staff, and hold
staff accountable to established requirements. Coordinate the
development, implementation and evaluation of policies and
procedures designed to improveoperational efficiency. Coordinate
QC/PI activities with appropriate staff. Oversee various personnel
actions including, but not limited to, hiring, performance
appraisals, disciplinary actions, terminations and other related
activities. Plan, schedule and organize work for group ensuring
proper distribution and delegation of assignments and efficient
utilization of personnel, space and facilities; overall
accountability for the requisition, care and maintenance of unit
inventory, equipment and supplies.Coordinate the activities of
nursing staff with other hospital personnel; accountable for the
effective and efficient operation of the unit and staff including
ensuring that orders, treatments, plans of care, clinical pathways
are being carried out in a manner supportive of patient care and
recovery. Ensure documentation of patient care is complete and
accurate in accordance with hospital and unit policies and
procedures. Collaborate with the Director of Clinical Operations to
determine fiscal requirements of assigned unit(s), and prepare
budgetary recommendations. Monitor the level of resources utilized
in service delivery and determines the appropriateness of resource
consumption in the service. Develop action plans in conjunction
with the Director of Clinical Operations to ensure budget and
resource efficiency, and satisfaction with patient care delivery.
Perform other related duties incidental to the work described
herein. N/A N/A Bachelor's degree in Nursing is required. Master's degree in
Nursing strongly preferred. Three years of nursing experience is required. Must have current or compact RN licensure in the state of North
Carolina. BCLS certification required. Duke is an Equal Opportunity Employer committed to providing
employment opportunity without regard to an individual's age,
color, disability, gender, gender expression, gender identity,
genetic information, national origin, race, religion, sex
(including pregnancy and pregnancy related conditions), sexual
orientation or military status. Duke aspires to create a community built on collaboration,
innovation, creativity, and belonging. Our collective success
depends on the robust exchange of ideas-an exchange that is best
when the rich diversity of our perspectives, backgrounds, and
experiences flourishes. To achieve this exchange, it is essential
that all members of the community feel secure and welcome, that the
contributions of all individuals are respected, and that all voices
are heard. All members of our community have a responsibility to
uphold these values. Certain jobs at Duke University and Duke University Health
System may include essential job functions that require specific
physical and/or mental abilities. Additional information and
provision for requests for reasonable accommodation will be
provided by each hiring department.
Occ Summary
Manage and supervise functions of assigned patient care area on a
24 hour basis; ensure effective delivery of clinical patient care
and compliance with administrative and clinical policies and
procedures.
Work Performed
Knowledge, Skills and Abilities
Level Characteristics
Minimum Qualifications
Education
Experience
Degrees, Licensures, Certifications
Essential Physical Job Functions:
Keywords: Duke Health, Cary , Nurse Manager, Operations (NMO) ICU, Healthcare , Durham, North Carolina
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