Customer Service Representative

Company: Burlington Kia
Location: Cary
Posted on: January 16, 2022

Job Description:

Customer Service Representative At Burlington Kia, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Burlington Kia is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years.DescriptionWe are seeking a motivated Customer Service Representative .ResponsibilitiesGreet and guide customer as they appear on the lot to proceed into the sales processAssist the customers to find a vehicle that meets their needs by using the current inventory informationEnhance the sales process by demonstrating the vehicles features on the lotAssist customers in the completion of their sales applicationsAssist management to increase sales by inspecting the lot's vehicles daily, reporting any problems to managementAssist management in ensuring the lot is merchandised correctly to maximize salesQualificationsEnthusiastic with high energy throughout the sales workdayOutgoing and friendly, especially while handling objectionsQuality customer service skills and sales track recordStrong interpersonal and communications, in-person and over the phonePersuasive and able to overcome customer objections during the sales processProficient in basic business math including percentagesCapable of learning and using Microsoft Office, accounting software, and proprietary sales programsPersistent, competitive and good work ethicFocuses on the customer's needs to enhance dealership and personal salesWhat We Offer401(K)Paid HolidaysPaid VacationHealth, Dental and Vision insurance at group ratesBasic Life InsuranceAccident and Critical Illness insuranceWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Keywords: Burlington Kia, Cary , Customer Service Representative, Hospitality & Tourism , Cary, North Carolina