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Customer Service Worker

Company: Adecco
Location: Cary
Posted on: November 10, 2018

Job Description:

At Adecco, we are the workforce experts providing work opportunities to individuals across all industries.

Every day, we have more than 100,000 associates on assignment, and our 30,000 internal colleagues are working hard to help our candidates find jobs and advance their careers. Currently, we are assisting a local client recruiting for Customer Service Worker jobs in Cary, North Carolina. These are temp to hire jobs that will allow you to enhance your career while gaining valuable call center experience.

As a Customer Service Worker at a local client you will navigate through multiple computer applications with speed and accuracy, work with customers to resolve inquiries, provide troubleshooting assistance to customers. Must be able to accept and implement coaching feedback in order to achieve individual and team performance goals, maintain a high level of world class customer service/professionalism to a wide range of customers, and recommend products that best suit the customer.
Primary responsibilities include:

  • Responding to telephone inquiries and complaints using standard scripts and procedures
    • Gathering information, researches/resolves inquiries and logs customer calls
      • Navigating through multiple computer applications with speed and accuracy
        • Implementing coaching and feedback in order to achieve individual and team performance goals

          Preferred Qualifications:
          • Customer Service Worker jobs are entry level and do not require any previous experience
            • Six months experience in providing customer service either via phone or in person
              • Ability to type 25 WPM
                • Must have High School diploma or general education degree (GED), and be 18 years or older

                  We have multiple shifts available and can help you choose the best shift to fit your schedule!

                  At Adecco, we care about our associates' wellbeing on the job and off, which is why we offer the following benefits:
                  • Medical, dental, and vision plans
                    • Paid Holidays
                      • 401(k) Plan
                        • Skills Training
                          • Referral Bonuses
                            • Weekly pay with direct deposit and pay card
                              • Pay rate of $12.00/hr, plus overtime as needed!

                                For instant consideration for this Customer Service Worker job with Adecco in Cary, North Carolina, click on Apply Now!

                                Equal Opportunity Employer Minorities/Women/Veterans/Disabled


                                Associated topics: associate, client service, customer care, customer care specialist, phone, platform support, service agent, system support, technical assistant, telephone

                                Keywords: Adecco, Cary , Customer Service Worker, Hospitality & Tourism , Cary, North Carolina

                                Click here to apply!

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