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Remote - $16/hr. - Customer Service Rep. Raleigh, NC

Company: RemX Specialty Staffing
Location: Cary
Posted on: June 22, 2022

Job Description:

Remote - $16/hr. - Customer Service Rep. - Raleigh, NC
Immediate Openings with a new and growing company! Become a part of this great team!
Opportunity for advancement and promotion.
This is a full-time position. Our primary business is providing fast and secure medical chart retrieval; we retrieve medical records on behalf of health plans and medical coding companies.
Monday - Friday (10:00am - 6:30pm) -


  • Must be computer literate
  • Must work and learn quickly-this is a fast-paced position
  • Take inbound calls from providers to obtain patient charts for insurance companies
  • Contact doctor offices and insurance companies to retrieve medical records
  • Verify medical forms
  • Job duties consist of working in a call center environment communicating with insurance companies and medical offices
  • Make follow up calls to medical offices and insurance companies
  • Complete other projects as needed
  • Maintain tracking sheet of daily work

    Job Requirements:

    • Must be detail oriented
    • Must have strong communication skills
    • Healthcare is NOT required, but always helpful
    • Positive attitude and strong work ethic
    • Strong Microsoft Word and Excel skills
    • Ability to follow procedural guidelines to respond to and/or research customer
    • Strong communication, critical thinking, and organizational skills
    • Tact, courtesy and social sensitivity
    • Demonstrate accuracy and attention to detail
    • Data entry
    • Background screen
    • Saliva drug test

Keywords: RemX Specialty Staffing, Cary , Remote - $16/hr. - Customer Service Rep. Raleigh, NC, Human Resources , Cary, North Carolina

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