IT Support Analyst II (Microsoft Intune / Autopilot)
Company: Conduent
Location: Morrisville
Posted on: April 6, 2021
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Job Description:
About Conduent Through our dedicated associates, Conduent
delivers mission-critical services and solutions on behalf of
Fortune 100 companies and over 500 governments creating exceptional
outcomes for our clients and the millions of people who count on
them. You have an opportunity to personally thrive, make a
difference and be part of a culture where individuality is noticed
and valued every day. Job Description --- Provides remote end-user
support for Microsoft Intune/Autopilot.--- Assists end users with
familiarity with corporate Intune/autopilot process.--- Requires
experience with Windows 10, Android, IOS and Microsoft
Intune/Autopilot.--- Mentors lower level desktop support
members.--- Participates in ticket queue management.--- Manages
site level inventory.--- Manages ticket queue for remote support
requests.--- Escalates systems outages or problems that are
impacting production.--- Validates that tickets are being assigned
and worked in appropriate timeframes. "We cannot provide sponsorhip
at this time" Closing Conduent is an Equal Opportunity Employer and
considers applicants for all positions without regard to race,
color, creed, religion, ancestry, national origin, age, gender
identity, gender expression, sex/gender, marital status, sexual
orientation, physical or mental disability, medical condition, use
of a guide dog or service animal, military/veteran status,
citizenship status, basis of genetic information, or any other
group protected by law. People with disabilities who need a
reasonable accommodation to apply for or compete for employment
with Conduent may request such accommodation(s) by clicking on the
following link, completing the accommodation request form, and
submitting the request by using the "Submit" button at the bottom
of the form. For those using Google Chrome or Mozilla Firefox
please download the form first: click here to access or download
the form
(https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf)
. You may also click here to access Conduents ADAAA Accommodation
Policy
(http://downloads.conduent.com/content/usa/en/document/cdt_adaaa_accommodation_pol.pdf)
.
Keywords: Conduent, Cary , IT Support Analyst II (Microsoft Intune / Autopilot), IT / Software / Systems , Morrisville, North Carolina
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