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Web Content Operations Specialist

Company: Greene Resources
Location: Cary
Posted on: June 22, 2022

Job Description:

Job Number: 44282Web Content Operations SpecialistJob Description:Our client, a leading software analytics company, is seeking a Web Content Operations Specialist to join their team! In this Web Content Operations role, you will help to oversee and manage the creation, implementation and management of the user experience on the company website - from helping to intake web requests, QAing web pages, publishing content, and helping to manage content distribution to our global websites and content lifecycle. Your focus will be to work with the larger company website UX to ensure that the webpages published are the highest quality possible from governance standards to accessibility to SEO to page performance and more. This is a contract opportunity with remote flexibility. Responsibilities:

  • Assist in managing the web intake process. You will help to manage web requests from various marketing and business teams. You will help to intake, then set up projects within our project management tool, assign work to web UX team members, and appropriately communicate status back to key stakeholders and business partners.
  • Assist with web QA process to ensure high-quality web UX is published, ensuring design governance, accessibility, page performance and more is top-notch.
  • Assist with content publishing on the company website, along with distributing that content to our global websites.
  • Help to manage web UX governance and accessibility reviews.
  • Play an integral role in helping to establish new processes around content operations, as well as evolve and improve upon existing processes.Education Requirements:
    • Bachelors degree or equivalent experience preferred.Desired Background/Skills:
      • Have a basic, but solid understanding of web UX, web design, content development and web content lifecycle management.
      • Understand basic web accessibility, SEO, mobile UX.
      • Have experience with a web content management system, and authoring or managing content and web pages within a web content management system.
      • Possess strong strategic skills around process management, process evolution and creation.
      • Shave strong project management skills.
      • Strong communication skills, written and oral.
      • Very strong collaboration abilities is a must.Qualifications:
        • The ability to come in and learn, understand and then add value to improving and managing process and content / UX ops around one of the organizations most strategic digital channels.
        • Digital mindset and aptitude.
        • Process oriented.
        • Flexible and creative problem-solver.
        • Someone who is cool under pressure, and enjoys being busy.
        • Someone who can effectively switch priorities quickly.
        • Strong organization skills.Other Information:
          Greene Resources is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Keywords: Greene Resources, Cary , Web Content Operations Specialist, IT / Software / Systems , Cary, North Carolina

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