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Security Engineer

Company: Verizon
Location: Cary
Posted on: June 22, 2022

Job Description:

When you join Verizon Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect across the globe. We're a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward - and you can too. Dream it. Build it. Do it here.What you'll be doing... The Security Engineer is a member of the Verizon Security PMO Operations team. This is a technical resource for in-depth security device incident analysis and emergency changes for customers. As a Security Engineer you will develop an understanding of the specifics of the customer's security architecture and will be serving as an escalation point to our customers and other engineers for complex incidents or changes. Security Engineers are experts in their fields, whether change management, incident management, and security analytics. You will be supporting the customer as an expert on security products and services.Performing troubleshooting and diagnosis of complex enterprise security device incidents supporting escalations.Understanding and completing proposed architectural (Design) changes that will impact the customers' business and be able to articulate outcomes to technical and non-technical team.Complete Major Upgrades in partnership with our peer groupUnderstanding Change Management participation to include; create/update/close change request in requisite change system, design change and submit change form, or review submitted change form and correct any deficiencies, stage or implement change and troubleshoot failed changes.Using vendor provided tools, log files, scripts, etc. to resolve complex incidents.Performing in-depth research of assigned problems to identify the best resolution and present information to customers and implement it.Troubleshooting connectivity or routing issues pertaining to external access into or out from the customer networkBuilding and analysis of monitoring reportsGuest Wireless networking configuration, troubleshooting and monitoringFollow all escalation and security proceduresProvide analysis of logs from the logging serviceActively participate in SWAT teams when issue definition is required between many vendorsTimely status customers and management of issues via established processesPerform regular surveillance of services; observe ongoing operational and performance issues to identify, define and resolve issuesInterpret management console messages, research and perform required actionsKeep up-to-date on technologies supported within the security teams, maintaining familiarity with new technologiesEnsure that all issues are logged utilizing troubleshooting ticketing procedureKeep customers informed of changes or scheduled down times using corporate change management proceduresMaintain a professional image at all timesBe courteous and helpful to customersPerform additional duties including project work and generating ad-hoc reports and event summaries when requiredWhere you'll be working:In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.What we're looking for... You Must Have:

  • Bachelor's degree or four or more years of work experience.Four or more years of relevant work experience in Network Security.Experience and knowledge of Cisco Hyperflex, ISE, and SIG environmentsExperience with Cisco and Aruba WirelessActive Directory/LDAPPKI infrastructureRouting and Switching3rd party integration via Cisco pxGridCisco Secure Mobility Client ISE NAM and ISE PostureExperience and knowledge of firewall functionality includes Palo Alto, CISCO ASA, Checkpoint, Juniper (SRX, ISG, NetScreen, etc.), FortinetExperience and knowledge of Caching/Proxy/AV devices (Bluecoat, Cisco, NetCache).Even better if you have one or more of the following:Strong verbal and written communication skills.Ability to work in a team environment.Knowledge of Global/Local load balancing devices - F5 (GTM, LTM, APM).Scripting expertiseEqual Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our page to learn more.COVID-19 Vaccination RequirementVerizon requires new hires to be fully vaccinated against COVID-19. Verizon provides reasonable accommodations consistent with legal requirements (e.g., for medical, religious, or state law recognized reasons).

Keywords: Verizon, Cary , Security Engineer, IT / Software / Systems , Cary, North Carolina

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