Director, SAP Order to Cash Applications
Company: Disability Solutions
Location: Raleigh
Posted on: May 4, 2024
Job Description:
Merz is are seeking a dynamic and experienced Sr. Manager/
Director to lead the SAP Order-to-Cash Applications team; oversee
the demand, design, implementation, enhancement, and continuous
improvement of our SAP and Reporting solutions. The ideal candidate
will have significant experience in SAP, particularly with S/4 HANA
implementations, and possess the leadership skills necessary to
guide a global team toward successful project completion and
ongoing optimization.Essential Duties and ResponsibilitiesStrategy
and Leadership
- Develop and execute the Order-to-Cash (OTC) Commercial
strategy, ensuring alignment with the company's overall business
objectives, through strong business partnerships.
- Lead and mentor a global team of SAP professionals, fostering a
culture of excellence, collaboration, and innovation.
- Provide strategic direction, governance, and oversight of SAP
OTC, commercial integrations and reporting initiatives.Solution
Design and Process Optimization
- Evaluate and optimize processes, leveraging SAP capabilities as
well as 3rd party tools that integrate with SAP to enhance
efficiency and customer satisfaction.
- Collaborate with stakeholders to identify and implement best
practices.
- Assist with design of integrations with CRM solutions such as
Salesforce and other 3rd party applications.Vendor Selection,
Implementation and Project Management
- Lead small projects and participate in implementation of larger
SAP projects, including planning, scoping, configuration, data
migration, testing, validation, and go-live activities.
- Manage process of selecting new solutions, RFP's, vendor demos
and evaluations as well as supporting implementation.
- Manage budget of internal resources and external
resources.Support and Compliance
- Oversee the support and enhancement requests within OTC area.
Coordinate activities with our third-party support organization to
ensure adherence to expected service levels.
- Ensure the SDLC and change control procedures are followed as
well as the validation activities required for the GxP
processes.
- Ensure robust data integrity and governance processes are in
place with the business.Change Management
- Lead change management efforts to ensure smooth transitions and
adoption of the new SAP solutions.
- Ensure implementation of training programs to enable end-users
to maximize SAP's potential.Education
- Four-year degree in Computer Science / Information systems or
related discipline.Experience and Qualifications
- 10 years' plus experience in SAP with a focus on Order to Cash
as well as cross functional areas, with at least 4 years in a
leadership role with direct reports
- Demonstrated ability to effectively manage and collaborate with
external IT service providers and vendors
- Experience with SAP S/4HANA and migration projects from ECC to
S/4HANA preferred
- Experience with Commercial reporting preferred
- Experience with integration with Salesforce.com preferred
- Experience in global environments where BPML and template
governance is enforced
- Expertise in pharmaceutical or medical device industries
preferredSkills
- Strong interpersonal, teamwork, organizational and workload
planning skills
- Excellent written and oral communication skills. Ability to
develop and visually present ideas and concepts to both IT,
business stakeholders and C-level executives
- Excellent analytical and problem-solving skills with the
ability to translate business requirements into functional and
technical specification.Don't meet every single requirement?
Studies have shown that women and people of color are less likely
to apply to jobs unless they meet every single qualification. At
Merz Therapeutics we are dedicated to building a diverse,
inclusive, and authentic workplace, so if you're excited about this
role but your past experience doesn't align perfectly with every
qualification in the job description, we encourage you to apply
anyways. You may be just the right candidate for this or other
roles.
Keywords: Disability Solutions, Cary , Director, SAP Order to Cash Applications, IT / Software / Systems , Raleigh, North Carolina
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