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Microsoft Exchange Administrator

Company: Met Life
Location: Cary
Posted on: June 13, 2019

Job Description:

Job Location: Cary, NC
Role Value Proposition:
MetLife is looking for an Exchange Engineer/ Office 365 Administrator in Raleigh, NC. Our technology group manages multiple Messaging Environments globally with roughly 100k mailboxes across multiple domains. We are seeking experienced professionals to join our team and help us build a world-class Global Information Technology organization. The Exchange Engineer will support Office365, on-prem, multi-site, multi-domain messaging server environments. This role will have a focus on Messaging Operations.
Key Responsibilities:

  • Day to day management of Messaging technologies (Exchange, Skype, Office 365, SMTP, etc )
  • Provide 2nd/3rd level support as it relates to messaging
  • Automation through PowerShell scripting
  • Identify and streamline existing processes
  • Monitor and respond to issues or service requests reported in Service Desk, and creating and resolving problem tickets for chronic service issues.
  • Participate in team rotation on-call 7x24x365 in support of escalations
  • Participate in after business hours operational maintenance activities and deployments
  • Develop procedures for routine Exchange server maintenance/operations task
  • Troubleshoot Messaging Server issues, working in collaboration with other relevant IT areas and vendor support towards a quick and effective resolution. Essential Business Experience and Technical Skills:
    Required:
    • Operational Support and systems engineering of Exchange and Skype in a large enterprise infrastructure (,000 users) including documentation of Exchange/Skype configuration, change and incident management
    • Experience with Office 365 and hybrid integration into the enterprise.
    • Proven functional experience to resolve break/fix scenarios, engaging broader teams as necessary as well as partners, leads and vendors to achieve continuous improvement
    • PowerShell scripting for Exchange and Skype administration a must
    • Knowledgeable of Simple Mail Transport Protocol (SMTP) and integrated relay solutions Preferred:
      • Familiarity with perimeter mail flow via hygiene and security systems
      • MCSA: Office 365
      • 3+ years of Office 365 work experience
      • Bachelor s degree in Computer Science or related discipline preferred or years of equivalent work experience required
      • 2+ years of experience with scripting with VB.net or scripting for Identity Management/Directory Sync
      • Experience with Proofpoint and/or Ironport perimeter security appliances a plus but not required Business Category
        Global Infrastrucutre Technology Operations
        Number of Openings
        1
        At MetLife, we re leading the global transformation of an industry we ve long defined. United in purpose, diverse in perspective, we re dedicated to making a difference in the lives of our customers.
        MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.
        MetLife maintains a drug-free workplace.
        For immediate consideration, click the Apply Now button. You will be directed to complete an on-line profile. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.
        Requisition #: 108292

        Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task

Keywords: Met Life, Cary , Microsoft Exchange Administrator, IT / Software / Systems , Cary, North Carolina

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