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Network Engineer II

Company: Kforce Technology Staffing
Location: Cary
Posted on: October 12, 2019

Job Description:

RESPONSIBILITIES:Kforce has a client seeking a Network Engineer II in Cary, North Carolina (NC).Summary:The Network Engineer II is responsible for Tier I monitoring and initial triage in a Satellite network operations center environment that typically links to numerous computer platforms, operating systems and network topologies. Additionally, the Engineer is responsible for customer support of complex and diverse systems in a 7 x 24 environment. Work will be required on all shifts (1st, 2nd and 3rd), weekday, weekends, evenings and holidays as needed. Responsibilities:* Proactive Monitoring and directing repair activities for Very Small-Aperture terminals (VSAT) networks to identify and resolve network anomalies and faults* Operates, align antennas, conduct cross polarization (x-pol) performance tests, and performs unit and direct support maintenance on satellite communications equipment and associated devices* Provide technical assistance to field and vendor technicians, and operations center personnel, which are engaged in the day to day operation of maintenance of satellite communication systems* Respond and perform Tier I triage of the network alarms utilizing the available network tools and systems* Create customer trouble tickets on outages identified via network management systems and tools* Test and isolate circuit issues; test and repair hardware issues in the customer WAN/LAN environment* Coordinate multiple vendor dispatches for repair at customer premise* Provide customer status of ongoing issues; communicate via phone/email/ticket notes with customer POCs* Handle calls from internal/external customers in an ACD environment* Work to ensure network and network management environment is reliable to meet predefined service levelsREQUIREMENTS:* Cisco/Juniper Certification is desirable* ITIL Foundation certificate preferred or be able to obtain within 12 months of hiring* Engineer must have 3 -7 years previous satellite experience and/or experience working with Internet Protocols* Experience with iDirect, ViaSat, or other satellite vendor systems or VSAT Certification * Possess excellent communication skills both written and verbal* Military Satellite Experience highly desired* Experience with Cisco/Juniper routers and switches * Experience with Multicast over MPLS Networks * Must be flexible to work in a 7 x 24 environment across all shifts including weekends and holidaysKforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. - provided by Dice

Keywords: Kforce Technology Staffing, Cary , Network Engineer II, IT / Software / Systems , Cary, North Carolina

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