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Senior Data Scientist

Company: Verizon
Location: Cary
Posted on: December 2, 2019

Job Description:

What_You ll_Be_Doing... We are looking for a Sr. Data Scientist who is seeking the challenge of working on a portfolio of innovative projects to enable digital operational excellence in Verizon Business Group (VBG) Customer Operations. The program direction includes artificial intelligence, operations automation, and industry leading omnichannel technology to improve the efficiency and client experience of our services. You will clean, manipulate, and analyze data and present your findings. You will use several different statistical methodologies and techniques to determine solutions. You are highly analytical and can transform complex data into easily understood actionable information. You flourish in a fast-paced, challenging environment and quickly adapt to changing priorities. You have exceptional critical thinking skills and like to uncover solutions. You are flexible, dependable and work well individually and as part of a team. Responsibilities * Using advanced expertise to ensure adoption of advanced data science analytics across Customer Operations. * Act as a Trainer and Mentor to other Data Scientists; and SME for Peers inside and outside the organization. * Research, design, validate and implement operations initiatives by translating results from data into actionable insights that help drive business goals and improve operational performance. * Develop and automate analytical reports for various business units and stakeholders throughout the organization to enable educated decision making. * Regularly present and share findings with stakeholders to drive action within the operations environment and evangelize Business Intelligence and Analytics tools and strategies. * Monitor and analyze key metrics and execute recurring analyses and reporting. * Develop and maintain strong relationships with internal teams and provide analytical support as necessary. * Coordinate with other team members to understand and identify the business problems and deliver the comprehensive analytical solutions. You ll_Need_To_Have What we re looking for... * Bachelor s degree or four or more years of work experience. * Six or more years of relevant work experience. * Six or more years of experience as a Data Scientist doing data analysis, data manipulation, and data cleansing. * Experience with Data Visualization Tools (Tableau, Power BI, DOMO, Oracle BI, Etc.) * Willingness to travel up to 10% of the time Even_Better_If_You_Have * Master s degree in Data Science, IT, or related field * Experience working in a network operations center environment. * Experience training and mentoring teams * Strong communication skills * Demonstrated data analytics and critical thinking skills. * Experience with large and complex data sets and Big Data. * Strong machine learning and data-mining experience. * Ability to efficiently manage multiple projects with a strict focus on detail. * Analytic experience related to working with unstructured datasets. * Advanced experience with Microsoft Excel. * R or Python or SQL / query language skills. When you join Verizon... You ll have the power to go beyond - doing the work that s transformin people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we ll go far. Equal Employment Opportunity We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better. Job Family: DSBI Business Unit: STDBU

Keywords: Verizon, Cary , Senior Data Scientist, Other , Cary, North Carolina

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