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Bi-Lingual CSR

Company: Ultimate
Location: Cary
Posted on: February 15, 2020

Job Description:

BI-LINGUAL CUSTOMER SERVICE REPRESENTATIVECustomer Service Call Center. This is a great opportunity in providing outstanding service to our customers.Due to exciting growth in the business, we are looking for dynamic outbound Customer service officers to join our team of passionate customer service representatives to provide an exceptional level of service to all customers.--Your key responsibilities include:* Provide an exceptional level of service to customers via the telephone and email* Ensuring interaction is attended to quickly and efficiently and within guidelines* Engage in effective communication with all customers offering solutions to their needs.--To be the successful candidate, you will demonstrate:* Experience in a high volume call center environment* Outstanding customer service skills* High attention to detail* Demonstrated problem solving skills* Clear communication is essential--Responsibilities include:* Data entry* Answering inbound phone calls* Answering emails* Managing customer orders and inquiries* Provide quotes & product knowledge to customers* Check stock availability To be considered for the role you should have:* Customer Service experience* Call Center Experience* Exceptional written and verbal communication* Ability to work in fast paced environmentExcellent pay and benefits.--We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Keywords: Ultimate, Cary , Bi-Lingual CSR, Other , Cary, North Carolina

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