CaryRecruiter Since 2001
the smart solution for Cary jobs

Junior Client Support Team Member

Company: QuestBlue
Location: Cary
Posted on: February 25, 2021

Job Description:

Telecommunication provider is looking to fill a position for the Technical Support Team to work at their office in Cary, NC.--The candidate should be detail oriented--with good communication and telephone skills. The job responsibilities would include daily interaction with customers and other team members effectively supporting our client's technical needs ultimately ensuring prompt and accurate customer service and increase client satisfaction. Key Duties and Responsibilities:* Manage support tickets, troubleshoot, and provide resolution as necessary. * Provide technical assistance to customers via phone, ticket system and email.* Install, upgrade, troubleshoot telecommunication hardware (QEMU / Linux VMs) and software systems. * Customize Telecommunications and PBX applications to meet user needs.* Build knowledge-based documents, FAQs, for customer training and support. Qualifications--(skills and experience)* 1 -3 years proven work experience as a Desktop/IT Support Technician or similar role.* Basic knowledge of Windows and Linux Operating Systems.* Knowledge of Asterisk or other opensource telecommunication software (desirable) * Knowledge of network security practices, firewalls including IPTABLES in CentOS (desirable)* Proven ability to remotely troubleshoot and resolve customer problems.* Analytical thinking and problem-solving skills as a fast learner.* Enthusiastic with a passion for technology--and efficient with time management skills.* Demonstrate a strong organization, prioritization skills and strong work ethic.* This person must be a self starter, motivated to want to be successful, enthusiastic, providing input to help us improve on a regular basis. Education: College experience, Associate degree or equivalent work experience in a similar role.A few more things: A position in a growing company where your opinion counts working with a fantastic culture of professionals. This is the perfect opportunity for an energetic, inquisitive, eager learner who has a can-do attitude and is looking to expand his/her IT skills. This is a long-term position for the right candidate.Job Type: Full-time Mon- Fri 9:00 AM to 5:30 PM?Location: Cary, NC office.Benefits* Medical Plan available for individual with 50% employee 50% company paid* Vacation/PTO and Company Paid Holidays.* Compensation: $16 to 18.00 USD Hourly (BOE)

Keywords: QuestBlue, Cary , Junior Client Support Team Member, Other , Cary, North Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Cook
Description: Store Location: US-NC-Rocky Mount Overview: As a Cook, you know that our food is at the core of who we are. Whether you re flipping crispy-edged pancakes as a Grill Cook prepping fresh salads and desserts (more...)
Company: Cracker Barrel
Location: Rocky Mount
Posted on: 03/8/2021

Dishwasher
Description: Store Location: US-NC-Wilson Overview: As a kitchen team member, you ll keep the kitchen humming by stocking it up with the tools and dishes they need to create and plate our homemade favorites. After (more...)
Company: Cracker Barrel
Location: Wilson
Posted on: 03/8/2021

Forklift Warehouse Operator - 2nd shift
Description: Starting pay: 14.25/hr br br Shift: 2nd shift 2pm - 10:30pm , br br Essential Duties: br ul li Operate gas or electric forklift in and between departments, buildings and grounds. li (more...)
Company: Refresco
Location: Wilson
Posted on: 03/8/2021


Team Member
Description: Crew Member / Food Service As a Team Member at Burger
Company: Burger King
Location: Chapel Hill
Posted on: 03/8/2021

Host
Description: Store Location: US-NC-Rocky Mount Overview: As a hospitality expert, you ll get to welcome our hungry guests into the store with a smile and ring the dinner bell or, well...call their party when it (more...)
Company: Cracker Barrel
Location: Rocky Mount
Posted on: 03/8/2021

Make up to $15/hour - Deliver with DoorDash
Description: Your time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, stronger (more...)
Company: Doordash
Location: Danville
Posted on: 03/8/2021

Merchandise and Stocking Associate
Description: Provides member service by
Company: walmart
Location: Rocky Mount
Posted on: 03/8/2021

Blow Mold Machine Operator (12 Hr. Day)
Description: Comply with sanitation standards, adhere to Good Manufacturing Practices GMPs and maintain
Company: Refresco
Location: Wilson
Posted on: 03/8/2021

Production Machine Operator- 3rd Shift
Description: 3rd shift: 10:00 PM-6:30 AM br br Responsible for complying with food safety, food security, Quality, GMP's, HAACP, Allergen, and Sensitizer as well as other
Company: Refresco
Location: Wilson
Posted on: 03/8/2021

Server
Description: Store Location: US-NC-Rocky Mount Overview: As a server at Cracker Barrel, you will serve up smiles and Southern goodness in a fast-paced, family-friendly environment. Our mission of Pleasing People guides (more...)
Company: Cracker Barrel
Location: Rocky Mount
Posted on: 03/8/2021

Log In or Create An Account

Get the latest North Carolina jobs by following @recnetNC on Twitter!

Cary RSS job feeds