Company: Massey Services, Inc.
Posted on: April 5, 2021
Based in Orlando, Florida, Massey Services is the nation's fifth
largest pest prevention company and the largest privately held
family-owned company in the industry. Celebrating 35 consecutive
years of profitable growth, Massey Services and its subsidiary
organizations employ over 2,300 team members and operate
approximately 2,100 vehicles that provide residential and
commercial pest prevention, termite protection, landscape and
irrigation services to over 650,000 customers from 162 Service
Centers throughout Florida, Georgia, Louisiana, Texas, South
Carolina, North Carolina and Oklahoma.Massey Services will be the
leader in providing an environmentally responsible and superior
service. Our Company will grow by adhering to the highest standards
of performance and professionalism.Massey offers a competitive
compensation plan along with an excellent benefits package
including:* Company Vehicle* Medical, Dental and Vision* Company
paid Life Insurance* Short & Long Term Disability* Flexible
Spending Account* 401(K) Retirement Plan with company matching*
Paid vacation, holidays and sick days* Tuition Reimbursement
ProgramMassey Services, Inc. is a Drug Free Workplace and Equal
Opportunity EmployerJOB FUNCTIONS AND DUTIES1. Maintain the highest
standards of personal conduct, both on and off the job. Look and
act professional --- This includes, but is not limited to, personal
grooming, vehicle appearance, and point of sales materials.2. Must
make a minimum of 10 calls per day. This includes office and
service leads, as well as making creative calls.3. Must schedule a
minimum of 5 appointments per day.4. Perform quality inspections.
This will include the preparation of a complete and accurate graph,
appropriate treatment specifications, and correct rate card
pricing.5. Present sales proposals in a professional manner.
Carefully and completely advise customers of inspection findings.
Offer effective, environmentally responsible solutions to existing
conditions, avenues and sources of infestation.6. When necessary,
sell additional service. Offer information, up to and including
formal proposals, on all Massey's residential and GreenUp Lawn,
Tree & Shrub Care services.7. Contact all customers after service
is performed to ensure customer satisfaction and to generate
referrals.8. Maintain productivity at or above published minimum
standard. Review, understand and comply with all general Sales
Policies.9. Complete and submit a Daily Sales Activity Report.10.
Average a minimum of 3 proposals per appointment.11. Respond to all
leads immediately and, where possible, handle the same day
received.12. Be on time. When you make an appointment or promise,
keep it. Be dependable.13. Respond to customer issues with urgency
and to the complete satisfaction of the customer. Inform Management
of any unusual problems or requests made by customers.14. Always
respect the customer's premises and furnishings. Leave them in the
same condition or better than you found them when you arrived.15.
Maintain a 75% closing ratio on all leads.16. Attend all sales and
technical training meetings, as required.17. Stay abreast of all
regulations involving our industry and use of safety equipment and
procedures. Perform job functions consistent with regulations and
Company policies and procedures.18. Stay abreast of all technical
data pertaining to industry products, material and equipment.19.
Build trusting and lasting relationships with customers. Always
say, and do what is right!20. Assist with collection efforts on
delinquent accounts, as required.21. Maintain your vehicle in a
safe, clean and proper operating condition.22. Safeguard all
Company property, equipment and materials. Use and maintain all
personal safety equipment, as required.23. Participate in
promotional and public/community relations efforts as required.24.
Perform all other duties as assigned.25. Project a Quality
ImageLook and act professional at all times. This includes, but is
not limited to, personal grooming, vehicle appearance and point of
sale materials.26. SELL QUALIFIED BUSINESSRespond to all sales
leads immediately.Make additional sales calls adjacent and around
existing customers.Perform quality inspections (inside, outside,
over and under the customer's property).Identify and address all of
our customer's needs.Prepare and present proposals for all
necessary services.27. HONOR YOUR COMMITMENTSWhen you make an
appointment or promise, keep it! Be dependable.28. NEVER STOP
LEARNINGTake advantage of all opportunities to increase your
technical and professional education with regard to your position,
your industry and your personal self-development.29. ESTABLISH
TRUSTING RELATIONSHIPSAlways say and do what's right. Remember, at
all times, YOU are the Company!Maintain ongoing communication with
customers.EXPERIENCE, EDUCATION, AND SKILLS REQUIRED1. College
degree in business or related environmental science preferred.2.
Must have excellent written, and verbal communications skills.3.
Must have or be able to obtain required drivers license.4. Minimum
of 1-2 years' sales experience preferred.5. Must possess basic
mathematical ability.6. Must be able to read and comprehend
industry product labels.7. Must be able to meet requirements for
obtaining certification and/or licenses as required by state,
federal or local regulations.8. Must have knowledge of computer
operations.TYPICAL WORKING CONDITIONSRequires constant contact with
the public and company personnel. Frequently work is performed
outdoors. Office work is performed in air conditioned/heated
facility. May be exposed to rain, hail, winds, dust, dirt, cement,
grass, shrubs, trees, high levels of noise, vibrations, and others.
Incumbent will work with and around various types of lawn care and
pest industry products, materials, and equipment.SPECIAL
EQUIPMENTMust possess ability to operate lawn care, pest
prevention, and termite equipment including, but not limited to,
backpack applicators, drills, shovels, carpenter's tools, power
tools, truck equipment, aeration equipment, and others.TYPICAL
PHYSICAL AND MENTAL DEMANDSRequires constant (67% - 100% of the
time) walking, climbing, bending, kneeling, pushing, pulling,
reaching, stooping, and stretching. Requires constant ability to
move freely about the building and between job sites. Requires
frequent (34% - 66% of the time) exposure to outdoor conditions and
ability to crawl under homes and in attics for up to 15 minutes at
a time. Requires corrected vision and hearing in the normal range.
Requires ability to travel from location to location. Requires
ability to frequently operate small equipment. Requires occasional
(0% - 33% of the time) lifting of equipment (up to 50 pounds).
Requires good hand-eye coordination, good motor coordination and
finger dexterity. Must possess ability and stamina to work long
hours while performing physical labor. Must possess ability to
climb heights and ability to endure high levels of noise.THIS
DESCRIPTION MAY NOT BE ALL-INCLUSIVE AND TEAM MEMBERS ARE EXPECTED
TO PERFORM ALL OTHER DUTIES AS ASSIGNED AND DIRECTED BY MANAGEMENT.
JOB DESCRIPTIONS AND DUTIES MAY BE MODIFIED WHENEVER DEEMED
APPROPRIATE BY MANAGEMENT.
Keywords: Massey Services, Inc., Cary , Inspector Pest, Other , Cary, North Carolina
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