Become part of an inclusive organization with over 30,000
diverse employees, whose mission is to improve the health and
well-being of the unique communities we serve.
Performs patient check in and check out procedures, processes
financial information, and provides patient billing information.
Demonstrates effective customer service and computer skills.
1. Maintains compliance with organizational policies and
2. Maintains compliance with revenue cycle and financial audit
3. Demonstrates effective computer skills, files, answers phones
in a timely and professional manner providing complete and accurate
information, and provides other administrative duties as
4. Accurately performs patient check in and check out
procedures. Processes privileged patient health information
(obtains current insurance verification and authorization, codes
visits using accurate ICD and CPT codes), balances daily receipts,
and responds to billing questions. Schedules patient appointments
entering all required demographic and clinical information into the
system and coordinating with other parties.
5. Orders and maintains clinical supplies, office supplies, and
6. Maintains compliance with established safety and regulatory
guidelines, including HIPAA, OSHA, and infection prevention
policies and procedures. Participates in unit performance
7. Demonstrates good customer service skills when interacting
with patients, families, and visitors. Exhibits effective
communication skills and team work.
High school diploma or general education degree (GED)
No licensure or certification required.
Professional Experience Requirements:
Prefer completion of an accredited medical administrative
assisting program and previous experience in a medical office.
Knowledge/Skills/and Abilities Requirements:
Language Skills: Ability to read and interpret documents such as
safety rules, operating and maintenance instructions, and procedure
manuals. Ability to write routine reports and correspondence.
Ability to speak effectively before groups of patients, or
employees of organization. Mathematical Skills: Ability to add,
subtract, multiply, and divide in all units of measure, using whole
numbers, common fractions, and decimals. Ability to compute rate,
ratio and percent. Computer Skills: Ability to enter and process
data accurately. Reasoning Ability: Ability to apply common sense
understanding to carry out detailed but uninvolved written or oral
instructions. Ability to deal with problems involving a few
concrete variables in standardized situations.
Legal Employer: NCHEALTH
Entity: UNC Physicians Network
Organization Unit: UNCPN Gibbons Family
Work Type: Full Time
Standard Hours Per Week: 40.00
Work Schedule: Day Job
Location of Job: US:NC:Cary
Exempt From Overtime: Exempt: No