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Quality Assurance Lead

Company: IBM
Location: Morrisville
Posted on: November 22, 2021

Job Description:


Do you have a passion for learning and applying modern software engineering practices? Are you excited to use these practices to deliver and manage mission critical services at scale? Are you a quick thinker? If so, please read on.

Above all, we are looking for applicants who will thrive in an open, vibrant, flexible, fun-spirited, collaborative environment and desire creative freedom and an opportunity to work on high performing teams!

We're looking for a lead Quality Assurance Engineer to join us at IBM. The QA Lead will work closely with Architects, Developers and Site Reliability Engineers to understand user experience, work flow, expected outcomes and the definition of done, to develop and execute a testing approach that addresses all aspects of the software solution. The QA Lead will be responsible for driving automated testing to ensure the functionality, performance, reliability, stability and integration of Networking Engineering applications and tools. Additionally, the QA Lead will be responsible for driving quality assurance principles with the Development and SRE squads to ensure that all code is properly tested and all deployments are properly validated. As part of an Agile team, the QA Lead will play an integral role to ensure the quality of every sprint's release to production. Our team strives to keep learning and improving, and we work to share the knowledge we have learned throughout IBM.

Your Role and Responsibilities

Our project is a highly visible connectivity layer between IBM and the Cloud, used by many groups and service providers in IBM to connect their internal and cloud-based assets and users. We are not just building a highly automated build process with regression testing, monitoring and deployment promotion, but also a service that customers can also use within their own DevOps pipeline to deploy their cloud solutions.

This is an important technical role that will require participation in an evolving culture, designed to deliver software solutions from different teams into a continually available environment. Ultimately, your work will decide if code drops are ready to deploy to production and help ensure that, if a deployment fails, that it "fails small and recovers quickly".

Job Duties:

Driving QA efforts across teams with the focus on improving quality of the shipped code, its pipelines and procedures.

Providing requirements and implementing procedures to develop QA mindset across teams.

Reviewing requirements, specifications and technical design documents to provide timely and meaningful feedback

Creating detailed, comprehensive and well-structured test cases

Designing and implementing tests

Isolate, replicate, and report defects, define corrective action, and verify defect fixes

Performing thorough regression testing when bugs are resolved

Documenting test results and supporting evidence

Throughout the day, you will collaborate with your teammates and interact with our product owners

Participate and/or lead in our lunch and learn sessions.

Take a break and have fun by participating with other IBMers in collaborative video games.

Take advantage of our exercise room, which includes cardio and weights.

Work in an open environment where creativity is welcome and encouraged.

Staying relevant to emerging trends in areas related to DevOps and Cloud.

Seek recognition by attaining such awards as "Extremely Smart Person" and "Meritorious Coding before Caffeine."



Required Technical and Professional Expertise

8+ years as a Sr QA Analyst or Lead, preferably as part of a customer-facing web app development team

Experienced QA Analyst as part of an Agile team in a continuous development/delivery organization

Demonstrated ability to write test cases and document results

Experience with all aspects of QA testing: unit, functional, integration, end to end, user interface, smoke, performance and security testing

Experience working with project planning and tracking tools such as Jira, Github, etc.

Demonstrated strong interpersonal skills to build/maintain effective relationships

Model effective analyst behaviors in dealing with individuals and multi-functional teams

At least 3 years' experience in software development experience in at least one modern language such as Python or Java.

10 years' experience with the Linux/UNIX operating systems.

Experience with SCM systems like Git.

Working knowledge and/or experience with Agile methodologies.

Preferred Technical and Professional Expertise

BS degree in Computer Science, Engineering or a related subject

At least 2 years' experience with Automation, DevOps, Continuous Delivery and Continuous Deployment technologies. (e.g. Ansible, Docker, Jenkins, Kubernetes)

Strong background in network management and diagnostics.

Basic security knowledge.

2 years' experience with Docker; building and deploying containers.

About Business Unit

BM maintains the largest corporate network in the world, and it is highly critical to the success of our business. The CIO Network Engineering organization is looking for highly skilled and motivated individuals to further improve our network resiliency, quality, diversify our technology stack and embrace next generation networking. These changes will enable faster, smarter decision-making and deliver speed to value. The network engineering Tools and Automation squads are focused on driving automation, analytics and tooling into the greater organization to give the operation and deployment visibility and insights into the operations of the global network.

Your Life @ IBM

Are you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.

Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change - to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.

It's time to define your career.

About IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location Statement

IBM offers a wide range of resources for eligible IBMers to thrive both inside and outside of work. In addition to a competitive benefits program consisting of medical and life insurance, retirement plans, and time off, eligible employees may also have access to:

--12 weeks of paid parental bonding leave. Family care options are also available to support eligible employees during COVID-19.

--World-class training and educational resources on our personalized, AI-driven learning platform. IBM's learning culture supports your restless attitude to grow your skills and build the depth and scale of knowledge needed to achieve your career goals.

--Well-being programs to support mental and physical health.

--Financial programs that empower you to plan, save, and manage your money (including expert financial counseling, 401(k), IBM stock discount, etc.).

--Select educational reimbursement opportunities.

--Diverse and inclusive employee resource groups where you can network and connect with IBMers across the globe.

--Giving and volunteer programs to benefit charitable organizations and local communities.

--Discounts on retail products, services, and experiences.

We consider qualified applicants with criminal histories, consistent with applicable law.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Keywords: IBM, Cary , Quality Assurance Lead, Other , Morrisville, North Carolina

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