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User Experience Designer

Company: IBM
Location: Holly Springs
Posted on: November 22, 2021

Job Description:

Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, let's talk. Your Role and Responsibilities We are seeking an experienced User Experience (UX) Designer with a proven record of delivering irresistible solutions that address our customers' most challenging business problems and opportunities. The ideal candidate will have experience collaborating effectively with business and engineering in agile and lean delivery methodologies. User experience designers create human-centered experiences by designing the structural, informational and feature foundation for products, services, and systems. They facilitate the delivery of all elements, interactions, and decisions that add value to the total user experience. In this role you will:Conduct experience design activities such as UX research, interviews and workshop in an Agile environment Synthesize research findings and experience strategy to craft user experiences that connect people in meaningful, enduring ways with products, services and brands Leverage scenarios and storytelling in the creation of workflows, flowcharts, story mapping and low to mid-fidelity prototypes Own responsibility for day-to-day activities for UX work streams; deliver ideas to cross-functional teams Provide information verbally and visually through low- and mid-fidelity renderings and clickable prototypes Test and validate working hypotheses through usability testing of wireframes, clickable prototypes and published product, and participate in design critique Work with UX Designers, Visual Designers, Experience Strategists, Researchers and Business Analysts to understand users' needs and behaviors for the industries in which they work Deliver, review and critique the UX Designs of a multi-skilled design team to ensure effective and rich designs (great interaction, visual expression, consistent and appropriate use of voice and tone, etc.) Travel up to 75% (currently no travel due to Covid-19) Required Technical and Professional Expertise At least 3 years of hands-on experience in design projects. At least 3 years of experience in areas such as customer strategy, user research, information architecture, customer experience design, product design or other similar areas. At least 3 years of experience working on small/medium-sized projects, including the ability to navigate scope, work with large teams and present ideas to clients At least 3 years of experience in client services Thorough knowledge of user-centered design principles and traditional design principles, with expertise in how to apply them within a visual design system. Experience working in Agile environments Online design portfolio for review Preferred Technical and Professional Expertise Data visualization skills Actively engaged in the UX community and in tune with the latest developments in the industry Master's Degree in User Experience Design, Human Computer Interaction, Human Factors, Experimental Psychology, Cognitive Science Ability to define product requirements based on user and stakeholder research Strong understanding of web technologies such HTML, CSS and JavaScript About Business Unit IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence. This job requires you to be fully COVID-19 vaccinated prior to your start date, where legally permissible. Proof of vaccination status will be required. If you are unable to be vaccinated due to medical, pregnancy or religious reasons, we offer accommodations in accordance with applicable law. Your Life @ IBM What matters to you when you're looking for your next career challenge? Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible. Impact. Inclusion. Infinite Experiences. Do your best work ever. About IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. Location Statement IBM offers a wide range of resources for eligible IBMers to thrive both inside and outside of work. In addition to a competitive benefits program consisting of medical and life insurance, retirement plans, and time off, eligible employees may also have access to: --12 weeks of paid parental bonding leave. Family care options are also available to support eligible employees during COVID-19. --World-class training and educational resources on our personalized, AI-driven learning platform. IBM's learning culture supports your restless attitude to grow your skills and build the depth and scale of knowledge needed to achieve your career goals. --Well-being programs to support mental and physical health. --Financial programs that empower you to plan, save, and manage your money (including expert financial counseling, 401(k), IBM stock discount, etc.). --Select educational reimbursement opportunities. --Diverse and inclusive employee resource groups where you can network and connect with IBMers across the globe. --Giving and volunteer programs to benefit charitable organizations and local communities. --Discounts on retail products, services, and experiences. We consider qualified applicants with criminal histories, consistent with applicable law. Being You @ IBM IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Keywords: IBM, Cary , User Experience Designer, Other , Holly Springs, North Carolina

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