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Product Specialist

Company: ABB
Location: Cary
Posted on: January 16, 2022

Job Description:

Product SpecialistTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
As a Product Specialist, responsible for leading order growth of Outdoor Dead Tank Breakers"product line by providing applications and technical support. This role provides an exciting opportunity to work closely with marketing , sales and product management teams as well as utility and industrial customers to promote a wide portfolio of recloser and grid automation products.This position reports toLocal Product Group ManagerYour responsibilities

  • Lead Pre-sales activities in close collaboration with sales / marketing - interfacing with customers' technical and commercial teams
  • Support marketing and product management teams with commercial bids, including determination of product pricing and cost analysis
  • Lead Post sales customer support in collaboration with customer service and factory quality teams for installed fleet
  • Review and influence customer specifications and identify ABB products / solutions to meet those
  • Support product launches - provide and coordinate technical support on new products, support creation of publications and training aides in collaboration with Marketing communications team
  • Maintain competitive base of knowledge and serve as technical expert on reclosers and controls.
  • Conduct customer training seminars to help customer personnel in the application and the operation of the products and services.
  • Conduct technical analysis and generate solutions to resolve issues identified by customer, working closely with ABB Distribution Automation team
  • Participate in the specification of new products in conjunction with internal ABB product management by the application of first hand knowledge of competitive products and customer preferences.
  • Travel to customers to provide technical support on reclosers,
  • Work with product management on product enhancement requirements from customer to ensure customer desired product features are included on future product releases.
  • Work with Research and Development (R&D) to resolve product quality design issues with validation of L4 reporting and communication to customers.
  • Provide power system engineering, protection, and troubleshooting expertiseYour background
    • B.S. in Electrical Engineering, from an accredited college or university
    • Minimum 5 years of experience with medium or high voltage electrical products
    • Excellent technical training, speaking and writing skills
    • Ability to travel (US & Canada) up to 20%
    • Prior experience interfacing with electric utilities
    • Must be able to independently conduct presentations and training
    • Knowledge of protection ( relays ) & Controls highly desired preferred
    • Masters degree in Engineering or Business
    • Experience with developing pricing strategy
    • Experience preparing technical and commercial documentation for utility bids
    • Candidates must already have a work authorization that would permit them to work for ABB in the USBenefits
      • Retirement plan
      • Life insurance
      • Disability insurance
      • Medical insurance
      • Wellbeing programMore about usABB's Distribution Solutions Division provides utility, industrial and commercial customers with safe, smart and sustainable technologies for the distribution of electricity. With ABB AbilityTM enabled digital solutions at its core, our extensive portfolio includes distribution automation products, switching, limiting, measuring and sensing devices, switchgear, modular substation packages, and related services. We look forward to receiving your application. If you want to discover more about ABB, take another look at our website ABB in the United States requires employees to be fully vaccinated against COVID-19, or in specific and limited circumstances, be approved for a sincerely held religious belief or a medical/disability accommodation. Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites: As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to Resumes and applications will not be accepted in this manner.#LI-Hybrid

Keywords: ABB, Cary , Product Specialist, Other , Cary, North Carolina

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