Front Desk Representative Part Time
Company: Planet Fitness Excel Fitness
Posted on: January 16, 2022
Job Description Job Summary The Member Services Representative
will be responsible for creating a positive member experience by
providing a superior level of customer service to Planet Fitness
members, prospective members and guests. Essential Duties and
Responsibilities Greet members, prospective members and guests,
providing exceptional customer service. Handle all front desk
related activities including: Answer phones in a friendly manner
and assist callers with a variety of questions. Check members into
the system. New member sign-up. Take prospective members on tours.
Facilitate needed updates to members accounts. Respond to member
questions and concerns in a timely and professional manner and
elevate to Assistant Manager or Manager as needed. Assist in
maintaining the neatness and cleanliness of the club.
Qualifications/Requirements Customer service background preferred.
Basic computer proficiency. A passion for fitness and health.
Upbeat and positive attitude Punctuality and reliability is a must.
Exceptional customer service skills; able to interact in a positive
and professional way with members and co-workers, exceeding the
members expectations. Strong listener with the ability to empathize
and problem solve. Demonstrate diplomacy in all interactions while
using appropriate behavior and language. High School diploma/GED
equivalent required. Must be 18 years of age or older. Physical
Demands Continual standing and walking during shift. Continual
talking in person or on the phone during shift. Must be able to
occassionally lift up to 75 lbs. Will occasionally encounter toxic
chemicals during shift. Why you should join Excel Fitness Great
career opportunities every one of our General and Regional managers
were promoted from within Starting pay at $9.00/hr Free premium gym
membership Employees at a franchise location are employed by the
Franchisee and are not employees of PFHQ (the Franchisor). PFHQ
neither dictates nor controls labor or employment matters for
franchisees or their employees, and does not retain any reserved
authority to control the terms and conditions of employment for
franchisees or their employees. Each franchisee is responsible for
ensuring compliance with local, state and federal law.
Keywords: Planet Fitness Excel Fitness, Cary , Front Desk Representative Part Time, Other , Cary, North Carolina
Didn't find what you're looking for? Search again!