FT Customer Support Specialist (Work From Home)
Company: InvestNext
Location: Morrisville
Posted on: June 22, 2022
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Job Description:
[Customer Service / Remote] - Anywhere in U.S. / Up to $65K per
year / Generous health plan for you and your family / Unlimited PTO
/ 401k / Computer of choice - As a Customer Support Specialist
you'll: Be the face of the brand and the first-line support for
customers; Assist with support issues through chat, email, and the
occasional video call; Own the customer satisfaction score by
reaching out to customers who left 'unsatisfied' scores to provide
resolution; Create new automation flows to address commonly asked
questions using a chatbot; Write help articles to walk users
through newly released features...Hiring Fast > >
Keywords: InvestNext, Cary , FT Customer Support Specialist (Work From Home), Other , Morrisville, North Carolina
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