Optical Assistant

Company: Private Diagnostic Clinic, PLLC - Duke Health
Location: Cary
Posted on: June 22, 2022

Job Description:

Optical AssistantThe Private Diagnostic Clinic (PDC) of Duke Health is the world-class, multi-specialty physician practice comprised of 140 clinics located throughout North Carolina. The PDC recruits the top physicians and employees and retains them by offering competitive salaries and benefits and a supportive work environment where passion and purpose connect.To learn more about our culture, visit: https://www.youtube.com/watch?v=D4Mq59-No-kWe are seeking an Optical Assistant in our North Carolina Eye, Ear, Nose and Throat - Cary (and occasionally other triangle locations) location to be an integral member of the healthcare team and provide direct and indirect care to patients. The schedule for this position will be between the hours of 8:00AM - 6:00PM. Monday through Friday, with 1 or 2 Saturdays a year. No Holidays.JOB DUTIES

• Display a professional attitude, greets patients
• Interprets optical prescriptions.
• Fits and services optical appliances such as spectacle frames and lenses.
• Operate manual lensometer, auto-lensometer
• Assists with contact lens insertion and removal training.
• Assists with ordering contact lenses and eyeglasses from vendors.
• Verify and enter billing information.
• Collect patient payments.
• Obtain authorizations from insurance companies if necessary.
• Enter and post patient payments.
• Check in eyeglass and contact lens orders (verify prescription meets ANSI standards)
• Answers phone.
• Seats and calls patients.
• Comply with all company policies and procedures including HIPAA
• Notifies patients when optical products are ready for pick up.
• Checks on status of orders.
• Inputs and maintains patient information in the computer and charting system.
• Cleans displays.
• Filing.
• Officemate and Epic proficiency
• Reliable transportation that would allow employee to go to multiple work locations with minimal notice
• Main location is the home office
• While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel. The employee is frequently required to stand, walk, and sit. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Mandatory trainings/education meetings, occasionally before 8:00AM or after 5:30PM
• Perform other duties as described herein.REQUIRED QUALIFICATIONS
  • One-year related experience and/or training; or equivalent combination of education and experience
  • High school diploma or general education degree (GED)KNOWLEDGE, SKILLS AND ABILITIES
    • Ability to communicate professionally, in both verbal and written communication
    • Basic PC and data entry skills
    • Ability to organize and prioritize work effectively under stressful situations ADDITIONAL INFORMATIONCertain jobs in the Private Diagnostic Clinic may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.The Private Diagnostic Clinic is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.The PDC aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these valuesThe intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description

Keywords: Private Diagnostic Clinic, PLLC - Duke Health, Cary , Optical Assistant, Other , Cary, North Carolina